Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The cleanest Wendy’s I’ve ever been to! The staff is incredibly friendly, and this place is spotless because of them. Bilingual, professional, and most importantly extremely caring. The food quality was impeccable. Thank you for such a wonderful meal. Also, the manager is wonderful.
Within the character limit, I'll be direct. This crew necessitates customer service training and attention. We experienced a five-minute wait with 5 staff nearby, yet no acknowledgment was made until I inquired about ordering. They were unapologetic and rude during order-taking. Food was not fresh or of good quality, requiring requests for basic items like sauces, crackers, and our cups. The team that was there today fails to embody your company's values. When Gilberto is managing our experience is better. But not today because he wasn’t there. We wasted $25.
Was enjoying our breakfast until we found this hair in our food.
I do not know what was wrong with the old guy in the window tonight. The nice young man was great but the older guy. He was a total jerk, tossing food at me and nearly dropping my drink. There was no one else in line ordering or in the store ordering. He needs to learn to be nice. I'm never coming here again because damn. Why be rude if someone is using cash just accept it done give a lesson of why do people have folded bills. What if someone is using tip money they got from their job and just wants some food. I was on phone with my family and they heard that man yelling. He was a older man with facial hair. Never will I come to here after work again. Horrible service and nasty food all around.
Wendy’s restaurant situated on Ray Road in the Ballantyne neighborhood.
I have to share my experience with what I can only describe as the most unprofessional employee I’ve ever encountered. This woman, an African-American and wore her hair in a bun, exhibited some of the rudest behavior I’ve seen in any restaurant, particularly in a fast-food setting. It seemed clear that she was unhappy, and unfortunately, it reflected in her attitude.
When I approached the drive-thru window, she greeted me with a blank expression, lacking any semblance of a smile. It felt as if she would rather be anywhere else than serving customers. After receiving my order, I noticed that my sweet tea wasn’t filled to the top. When I politely asked her for some ketchup, you’d think I was requesting something outrageous. She handed me the ketchup, but then it slipped from her grasp and fell to the ground. Instead of apologizing and offering to get me a new packet, she simply walked away from the window. This left me with no choice but to exit my car after using the drive-thru, which was not my intention in the first place, to retrieve the ketchup I had requested. Honestly, her lack of professionalism is bewildering, and I’m shocked she’s even employed in the first place.
Was very hesitant to stop at another Wendy’s due to another location gave me extremely cold food but I stopped at this particular Wendy’s to grab some lunch and they did not disappoint. I ordered the crispy chicken combo and I must say everything when I received my order was nice, hot, and fresh. The restaurant from the parking lot, bathroom, lobby, and the pop machine was nice, clean, and fully stocked. The entire staff during my visit made my lunch even better.
It doesn't matter what state I go to. But it seems Wendy's like Mcdonald's hires people from the special employee recruiting center. I specifically asked for no tomatoe, add onion on my sandwich. He repeated it. So what did I get?? No onion and tomatoe on my sandwich. Not to mention cold fries. You all just need to give up on your service because it sucks worldwide. Chick fila wouldn't have made that mistake !! Set your hiring standards better and hire people who have more than a 3 grade education.
My wife and I went there for a double cheeseburger and a Spicy chicken sandwich. It was all good. Nice and clean store. Friendly staff.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 02:00 AM |
How to go there