Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
What customer service? I walk in and no one works there. They will not allow people to order at the counter. They said I had to order at the kiosk, when I mentioned how do I pay with cash the lady yelled "then go through drive-thru".
Not a location I will support.
Ordered a mobile order online, after getting there 20 min after ordering we waited 15 more minutes ALONE in the drive through waiting for your food. Once we got the food, we drove away with only half of what we ordered. Food was barely edible too. I’ll be telling everyone I know to never go to this location. location on Sheldon near 5 mile is way better.
The first time going to this Wendy’s, I received half my order and was told to have a good day. I advised I was missing the other half and ultimately ended up handing the drive thru personnel my phone so they could complete the order. The second time going the same thing happened and I had to go inside to get it fixed so between ordering through the mobile app and the store receiving the order, something is messed up but I would ultimately return as everyone was very friendly with helping to get it fixed. It’s not the stores fault. Just know if you do a mobile order you may not receive the whole thing but no need to catch an attitude.
Please be kind to the workers here. The manager should be ashamed. They had one person working the counter, and this person obviously had a mental impairment (I felt so bad for her; I literally had to help her count to three using my fingers). Not the worker's fault. Naturally, we got nothing close to what we ordered on the kiosk, and it took close to a half hour. I think this place is exploiting people.
I went through the drive thru this evening with what I thought was a fairly simple order. Apparently it was more than the staff could handle because after waiting a couple minutes just to place my order I proceeded to wait over 15 minutes for a biggie bag and #8 combo. When the young man finally came out to deliver my food I was disappointed to find cold fries and no chicken nuggets. I decided to take my food back inside where the unapologetic staff was in no more of a hurry to correct the problem then to hand it out in the first place. I was given another cold order of fries and waited 3 more minutes for my chicken nuggets. I think it's safe to say I'll never return to this particular restaurant ever again.
This is my second time going to this location in the last week and each time it has taken 20 minutes just to get to biggie bags. Today we ordered a Frosty and they didn’t have the flavor we ordered and we were never told that they were out.. In addition, I ordered two boo books to support foster care and it took me 10 minutes to get my change due. So much for fast food!
Well kept and clean restaurant for fast food standards. This location has kiosks like many other fast food locations, which makes it difficult if you have questions or rewards that need to be used. Staff is apologetic but service is slow. Seems the franchisees only invests into the building not the staff or customer service. Good was up to normal fast food standards
The wait for a burger and frosty was about 10 minutes with only 1 car ahead. The Dave's single had bacon which is not standard. The receiver likes bacon, so we didn't send it back. The burger tasted good and was still warm. The strawberry frosty did not taste as delicious as the many online reviews stated. It was an odd taste.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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