Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I stopped at this location only once, but I will return whenever I'm in that area. The food was hot and delicious, and the service was quick. The employees I encountered were the best!! All employees were clean, wearing their name tags, and greeting customers. The restaurant was very clean. Thank you so much for the great fast food experience.
I hadn't been to Wendy's in a long time. So I decided to go try their breakfast. I wish I hadn't.
Positives: The coffee was good and hot. The cashier was friendly.
Negatives: The chicken biscuit was kind of nasty and the potatoes were cold. It took like 10 minutes for me to get my food, an eternity in the fast food world. And there was only one other customer in the whole place so I'm not sure why it took so long.
Don't bother, go somewhere else.
The reason I gave it five stars all around. Was it because of the food? It's fast food. I wanted something quick in and out, but this is probably the best run cleanest and best staffed Wendy's I've ever been in. The only thing I would say the bathrooms need a serious update
The doors were locked at 5:30 and no one answered to drive up kiosk for 20 minutes. Cars drove off. Then the drive up started taking orders. It was terribly slow.
Once we came to the window, we realized there may nor be mire than 2 total employees there.
When I asked if there is a shortage the person who barely spoke English, not not respond.
This is happening to these fast food places because they don't pay enough to attract anyone except desperate people and in areas where it's costly to live, it results in places closing.
It's not the food, it's the low income people are offered.
The place is understaffed. The manager is overwhelmed. Customers had to constantly point out what was wrong with their order. I was getting a pick up, they got my order 100% wrong. I will never, ever ever ever go to that location again. I strongly recommend going someplace else.
Quick and polite service. The employees were attentive and helpful.
I will return the next time I am close by!!!
Three strikes you’re out!
Strike one: Tried the new mobile app, who doesn’t like free food, eventually. Parked then walked inside to pickup my order. Some staff just standing around while one girl was actually making the order. The counter was dirty, no customers eating inside, floor was sticky. 10 minutes later got my food. They said next time you can go through the drive thru.
Strike two: mobile app again, drive thru, took forever. Sitting at the order speaker, after 5 minutes no one came. Thought the speaker was broken. Girl at the window said I had to drive around and park in the “to go” parking. Did. Sat there 10 more minutes, food was brought out. It wasn’t even hot or fresh.
Ball: got a sausage biscuit at the drive thru. Took forever. Was there only one guy working there? Did he have to cook the food, too? Biscuit was hot and fresh.
Strike three: Thursday a little before 6pm. Deleted the app, they’re too slow. Waited over 20 minutes just to order. There were 4 cars ahead of me. While still waiting to order, with no car ahead of me, saw a staff member standing at the drive thru window. Looking at me for several minutes. Is the speaker not working, should I just pull up? No, it worked for all the other customers. Finally ordered, Classic bacon cheeseburger with lettuce, onions and Mayo only and a medium Chocolate Frosty.
Get to the take out window, wait and wait another 6 minutes. Get the food and the frosty. It doesn’t look like a medium! Girl had walked away. I say, “hey!” No one acknowledges me. Another staff looked at me but did nothing. I honked my horn. First girl ignores. I honk again, twice. Finally she comes back I say, “this isn’t a medium!” She replied, “yes it is, they’ve changed it.” I drive off cursing.
Poor service, and each time no receipt was ever given.
I get home and the order for the $7 sandwich isn’t even correct. See pictures. And it wasn’t hot. It wasn’t fresh. After 25 minutes waiting it should have been good. It was not.
Wendy’s your mobile app isn’t good, your staff are indifferent and apparently management doesn’t care. You won’t get any more of my money.
Do I expect any changes because of this review. What do you think?
This location has to be the worst in NC. I work and live in Carrboro and have never heard of worse service and worse food from any location. As a local business owner myself (very close to this location) I have never heard of anyone getting their food as ordered. Also constantly hear of people being verbally abused. They almost never have any of their menu available especially “late night” as they advertise and what’s worse they often can’t accept credit cards or cash. Or sometimes both. Why would you even be open?!
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:00 AM - 02:00 AM |
|---|---|
| Monday | 06:00 AM - 02:00 AM |
| Tuesday | 06:00 AM - 02:00 AM |
| Wednesday | 06:00 AM - 02:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 02:00 AM |
| Saturday | 06:00 AM - 02:00 AM |
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