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Wendy's

+1 708-425-3390
11110 S Cicero Ave, Alsip, IL 60803 United States of America
Open Today: 06:00 AM - 02:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The quality of the food, service and store has gone down! The cheese was cold on my cheeseburger, or bread burger because I couldn't taste the meat, the medium fry was more like a small fry in a medium box and the carpet in the lobby was just gross. Customer service was lacking, but that's typical in today's fast food service.
I’m a devoted fan of McDonald’s breakfast, but I had no idea the kind of discovery awaiting me when I stepped into Wendy’s that morning. The place had a charming, old-school vibe, full of character and staffed by warm, friendly people. Little did I know, Wendy’s breakfast would soon become a staple for me. With my first bite of the biscuit sandwich, I tasted the rich, buttery layers of the biscuit, the perfectly cooked egg, and cheese that melted flawlessly into every bite. If you’re on the hunt for a great, quick breakfast, give Wendy’s a try—it’s truly worth it.
Went to this location on Monday September 23rd at 5pm. The service was absolutely terrible. Ordered 3 Junior bacon cheeseburger biggie bags. They had no ketchup, straws or napkins in the lobby. Everything was cold and the fries were stale. We had to ask for straws because none were out. Then asked for ketchup and the associate at the front was irritated that he was asked and threw the ketchup in the bag. This is the worst location I've ever been to. I highly recommend against going here.
Ordered through the app for drive thru pick up. As usual they gave me that story about having a timer & needing me to pull up to the door. Since there was no one behind me I politely declined. I don't see why my food needs to come out cold, in an open bag that has been breathed on through a whole store.
It's also not my job to help them cheat their timer. If they aren't fast enough to meet the timer requirements, then do better.
But because of the young female with the fake lashes that touch her hair line, I will never be going back. She has a mouth on her & is incredibly disrespectful. No wonder people video tape employees at drive thrus for poor service, because I see now that it is completely true. Because of this foul mouthed girl, I left without my food & will probably never be refunded my money.
Buyer beware of this place. The lady with the covering was very polite.
October 6, 2024
Today I went to Wendy's. I have not been in Wendy's for many years. I decide to get a double cheeseburger and fries in soda.
I was disappointed the burger was cold and ready cooked earlier. It did taste pretty nasty. I guess I won't be back the fry's in a soda
Extremely slow. Paper or something strange in burger. Took really long over 20 minutes to get Biggie Bag order with only two other customers in front of me. Cashier made me wait even longer to refill my drink while waiting on another Wendy's employee. Absolutely no hairnet protection on any employee!
Ordered two 6 piece nuggets and a frosty. They handed us 3 frosties and I knew something was wrong. Then they handed me a bag with two 6 piece combos with fries and drinks. Went inside to say they got my order wrong and overcharged me. They said we don’t do refunds. Unacceptable service.
I'm surprised this facility is still in business. In addition to an exceedingly long waiting period (15 minutes) and verbal rudeness, my order was finally taken and my small frosty turned out to be chocolate milk. NEVER AGAIN!
After reading the reviews for this location, i realized my personal experience was not isolated. Poor customer service is the norm. They won't be in business much longer.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 01:00 AM
Tuesday 06:00 AM - 01:00 AM
Wednesday 06:00 AM - 01:00 AM
Thursday 06:00 AM - 01:00 AM
Friday 06:00 AM - 02:00 AM
Saturday 06:00 AM - 02:00 AM
Sunday 06:00 AM - 01:00 AM

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