Hero image

Wendy's

+1 972-704-1414
12150 FM 423, Frisco, TX 75034 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I am seeing a lot of negative reviews. However, this was my first visit here. We came for breakfast. The service I received was friendly, and they were very attentive. The crew seemed to be working well together behind the counter. As for the atmosphere, it's a Wendy's, so it's exactly what you expect. This one had the newer dining room remodel. As for the food, first, I want to say the Cinnabon pull aparts are amazing. They were so good. The potatoe wedges are very good as long as they are hot, the ones we got were barely warm. The French toast sticks were nice and hot and taste great. The new burrito is just ok. It would taste better if they could warm the tortilla. Maybe they are supposed to, but mine was cold, which took away from the bacon, egg, and cheese inside, which were good. Wendy's is good for a quick bite to eat. Breakfast was ok today, I left full, and it didn't break the bank. Their burgers are very good if made right. Overall, my experience was good enough for me to go back. Just remember it's fast food, not 5 star dining. One additional note, on their cups, there is a qr code that if you scan it, Wendy's will donate $5 to adoption. No purchase is required, nothing to download. Just click the qr code. This is a great cause Wendy's supports.
I stopped by for lunch for my Husband & myself. Went in & purchased to Grabby Patty lunch for two. . Which I thought were extremely expensive. Went directly home which is less than a mile from your location. Went in & we sat down to eat our meals to fine the Fries & Double Hamburgers to be luke warm. I experienced this same issue about a month ago & I called them after I got home & they offered me a free meal the next visited there. I returned a couple weeks later & had a hot meal than. It's disappointing cause I like the fact that they are so close & handy to pop in & grab a meal. At this point I'm pretty much done with Wendy's. SORRY I TRIED !!!!!
I'm not fond of leaving bad reviews, but I always try to be honest with my criticism, and unfortunately, that means sometimes there will periodically be a bad experience that needs sharing. This Wendy's location is one such example.
The wife and I were returning from a pediatric appointment for our daughter, and since she is 5 months pregnant, she sometimes has cravings, this time it was for Wendy's. This location is on our way home so I didn't even think to look at the reviews for this location, but oh, how I wish I had! Not only was the customer service incredibly subpar with unfriendly, but admittedly basic professional, staff, the quality of food was awful. There's not usually much to expect from fast food chains, with the exception of Chick-fil-A, but this was just dad. Although they don't look it in the pictures, our fries were loaded with grease and over cooked, giving them that weird, burned grease taste and smell that coats your mouth and lingers most of the day. However, the worst part was by far the fact that my chicken sandwich had wax paper in it! You know when you take a cheese slice and have to remove the wax paper attached to it? Yeah, somebody didn't do that.
Went through the drive-through and took it home, so I didn't notice it until later, but once I bit into that wax paper I tried calling the location we had gone to. To this day I still can't get in contact with anyone, no one ever picks up the phone and it's been a over a week at this point. Not only that, but I can't get in touch with anyone online. I've tried contacting Wendys customer service on the website, even filling out a customer support form, but haven't heard back from them either. So overall just very poor customer care going on here in my opinion, both on the store level and the online team, not to mention the clear lack of kitchen basics, (food is generally NOT supposed to have NON-food items in them). At this point I just want a refund for the two orders we made that day and be done with it.
All in all, avoid this location like the plague and don't say no one warned you. Here's your sign.
*I left the same review on Yelp a week ago, and still no response from the store, customer service, nothing.*
I've been to this Wendy's location multiple times never had an issue, today was a totally different story.
I waited in line to order for a long time, when I finally got to the intercom box they made me wait for another 5 minutes before taking my order. I went around 3:00 so it definitely wasn't a lunch rush, they were literally just taking two cars in the line at a time.
When I finally received my order it tasted like the french fries had been fried again or had been left in the fryer for too long. Did not taste good at all. The chicken sandwich was probably the worst thing I've ever gotten in a drive-thru. It tasted like it had been left out all day and then fried 6 times, it was the worst!
My entire lunch is inedible, I am on my way to a meeting and did not have time to waste and now I have to go to my meeting hungry and late. So not happy with this experience!
Tried to stop in here for some breakfast before taking car into the shop. Posted hours say they are open at 6:30, I was there at 7:05. Ordered through mobile app which happily took my money, but when I went to pick up the doors were closed. Tried the drive thru and when I finally got to the window a young man came up and yelled "No service" through the glass.
Management needs a kick in the pants.
Order is always wrong and the fries are cold. Fast food better be careful because we are all getting tired of mediocre food and service for high prices. This location is a joke
Lamonte and Jamie were polite and efficient. Great job
I usually dont go to Wendys at all. This day, I was so famished and couldnt wait for a Chili' Old Timer. I stopped in and my order was taken quickly My food was so fresh and delicious. Worth every dime I paid.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 02:00 AM
Saturday 06:30 AM - 02:00 AM
Sunday 08:00 AM - 01:00 AM

How to go there

Location