Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Please can you just give me the food I paid for one time please.
I ordered in the app using a coupon (BOGO asiago chicken clubs), no problems yet. I order via app all the time at all different restaurants and have never ran into an issue...until today!
I get there and have two friends in the car that also ordered on the app. They print out their two receipts and open the window to tell me they cannot make my order because it shows that there's a balance due.
Confused, I hand them my phone and show them my receipt in the app. I show the discount it gave me, that I've already paid (the balance due on their end is the amount of the discount). I open my banking app and show the money has already been removed from my account. They maintain they cannot make my order, so I ask for a refund. They say they can't cancel my order or refund me. Well, there's no option to cancel my order or request a refund in the app because it's already been marked as fulfilled by the restaurant. I showed them this too. So....I'm pretty sure it constitutes theft to charge for goods and services and to refuse to deliver nor refund the amount charged, Lida.
They didn't give my friends their food either for like 20 minutes because they had me come inside to resolve the issue (and then proceeded to not resolve the issue in the slightest). I really tried everything with these people. All I got offered was to come back and talk to the manager on Monday. Not my food I paid for, nor my money back. Well, I'm retired and have nothing better planned so I'll see you on Monday, Mike. Hopefully upper management has a better understanding of hospitality. I'm not really asking for too much. I don't demand stellar service or revolutionary cuisine from my local Wendy's. Just that I not have money taken from me and receive nothing but a headache in return.
Horrible service. Manager was rude. Came for the spongebob burger and they added no sauce so when I asked them to give me sauce the manager then proceed to charge me a 1$ extra for sauce that was supposed to come with the burger. They are scamming ppl at this location and pocketing the money for the sauce. I watched her do it. I saw 2 other ppl had the same issue in the reviews. Management needs to be investigated. I will not be coming back. I work hard for my money.
I usually don't eat fast food. It's probably been 2 years since I've had Wendy's due to the burger being nearly raw. I gave it a try today, and it was cooked through and actually tasted better than expected. If I'm ever in the mood for fast food, Wendy's will probably be where I go.
Hit the drive-thru for a sandwich and fries. A coupon received in the mail for free Baconator Fries was one of the reasons I chose Wendy's today. Had to wait a couple minutes on my fish sandwich but that was okay, knew it was going to be hot and fresh. Got home, checked the bag, no Baconator Fries. Disappointed, but since I didn't pay anything for them I am not going to make a trip back. Wendy's is not my go-to in this area normally (a Whopper awaits nearby) and probably just moved further down theist after today's experience.
Advice I should have taken: Always check your bag before leaving!
Came for the SpongeBob promotion and they’re skimping out on putting the sauce on the burger and charging full price. Don’t waste your gas coming here.
Had a To go order. Had more than one paper bag I asked for a plastic bag to make it easier to carry. Linda huffed and then tossed a bag at me and walked away. Super rude
This salad was amazing! It's the Jalapeno Popper Salad. Also, Michael is the name of the General Manager at this location. This is two reviews in one. A few days ago my fam and I ordered a $40 order (because we have 5 kids). Anyways, they completely bombed the order by leaving many items out of the bag altogether, and getting other items that had been customized wrong. Michael made it right by giving us a full refund! I explained to him that he did the right thing and that by him giving us a refund, we're now more than glad to continue spending our money there. As I was explaining that, one of my daughters chimed in stating that she was hungry. I asked what she wanted and then ordered it. Michael gave us that meal free in addition to already having given us a refund. This last act of apologies from their order-making mishap is what drove me to write this review. Please promote Michael to DM, he knows how to win friends & influence people. More importantly, he knows how to stimulate and sustain revenue while simultaneously building up a brand.
I thought I'd give this place another try. I went on 6/21/2024 around 10:15. I ordered my food but the cashier rung up full price and I pointed out it was on sale. The cashier got mad and told me I should have told her it was on sale in a very Hateful way. I told her she shouldn't talk to her customer that way but she didn't like it and just got more hateful. I told her to cancel the order and left and drove to Hardee's. Typical Western Avenue businesses horrible hateful service. No more Wendy restaurants and no more Western Avenue Food Nazis.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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