Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I went there on Tuesday before work and they totally bombed the order. Chicken was fried hard and cold, no honey on the chicken and the biscuit was hard. Of course I didn’t know until I got to work. Immediately called up there and Jennifer was extremely nice and apologized. Told me to come and get meal replaced with breakfast or lunch. Returned the next day today, Wednesday, and the Hispanic guy Rico was rude, had an attitude, unprofessional, and hard to communicate with. Spoke to him about meal and discussed conversation with Jennifer. He did not want to replace the meal. Had an entire yelling match before he decided to replace the meal. Told me that no one works there by the name of Jennifer. The worst experience ever. I will stop by there tomorrow morning just to confirm that Jennifer works there. Literally saw her yesterday and Rico says he has no idea whom I am speaking about.
I usually stop here right before closing time during my break. Service is always fast and order always correct.
The drive through microphone needs to be replaced though. You have to be very loud and repeat 3 or 4 times before the staff can hear you.
In the past everything was as expected but the last few times have been disappointing to say the least. I also happened to order ahead through the app and couldn’t help but notice a few things. It seems ordering through the app puts you lower down the priority list compared to walk in or drive through customers. I watched no less than 4 cars get their food before me on the last visit after being asked to pull forward. It just so happened that the car before me also ordered through the app(I overheard them and watched the drive thru confuse my drinks for theirs), they received their food after me as well. In the end 9’ both of the last 2 visit's I waited more than 10 minutes after pulling forward and had to step inside to get my food. Mind you this is waiting 10 minutes, after waiting in line at the drive through and ordering ahead by a good 10 minute drive. I only ordered enough food for 2 people and this is unacceptable. This particular franchise has lost my business.
This particular Wendy's is one of my FAVORITE go to places for lunch or dinner! Where else can you eat fresh and healthy in an immaculate setting in the rich heartland of Canyon Creek (Richardson, TX).
What turns me on:
The fast and friendly service!
It's always CLEAN!
The variety!
The salads and chili!
The complimentary Mini-Frosty with special tag!
The handsome cats that wander over from the chip factory across Custer Parkway! (the white ones only)
Abundant parking!
Quick drive-thru service and friendly staff member at drive-thru window. I got a pretty good quantity of fries.
I really enjoyed my lunch today at this Wendy's restaurant. My burger was delicious and stack. Look at my burger, I was served as a king ????. Overall, my experience was good ????
Decided to try the advertised Big Bacon Cheddar, tasted great although made my hair like.. really greasy, really fast? Not all fast food does that to me. Oh well, maybe thats expected- service was great and fast, speaker was clear.
Good service and always fresh food when serving. The only thing about this location that is bad is that it can be a little dangerous walking in when the drive through is backed up.
There used to be an issue with the staff but they have since gotten a lot better in the customer service area. I go here often on lunch breaks and it has been good.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 08:00 AM - 12:00 AM |
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