Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I ordered 2 chicken sandwiches and when I received my order someone had eaten half the sandwiches!!! Nasty as hell. I will NEVER eat from there again. They wouldn't answer the phone!!!
Today my son and I stopped by for lunch and that was a big mistake. The rude and nasty employee didn’t have a name tags but she’s a short chubby white female, who added PORK (we’re Muslim) on my double stack. If she wasn’t too busy rushing me, my order would’ve been correct. Not that my meal was edible, it was barely warm, incorrect AND it looked like she spit in our drinks. Do not waste your lunch break or money at this location. I will be calling corporate.
Worst Wendy’s I’ve ever been to and i even used to work at a Wendy’s so i know how things get at night but this is unacceptable. Every thing about my order was wrong. I ordered 5 biggie bags and everything was wrong with it. All my drinks had no ice and they didn’t even tell me about it at the speaker. I had 5 fries and 1 of them had little to nothing of fries. 2 of my 4 piece nuggets had a mix of regular nuggets and spicy nuggets. My cheeseburgers that I ordered were all wrong, i had 3 with no pickles and no onions, 1 with everything add bacon, 1 with everything add tomato and lettuce. Tell me why all of my cheeseburgers all had tomato and lettuce and mayonnaise. I also had to wait outside on the curb for 15 minutes. Worst Wendy’s by far in Charlotte and probably all of North Carolina.
Wendy needs to get staff who are happy to be at work or close down or change something because every time I come here, I see something new. Somebody comes on the intercoms every day with an attitude, usually a female, who acts like she does not want to be there or like today, 10/16/24, they only accept cash or no saucy nuggets like you have a Wendy with half of the menu out of stock, I really hate this Wendy location. I do not know what needs to get better here!
This place is beyond disgusting and dysfunctional. No straw or napkins available or given. No sauce for my nuggets. Speaking of nuggets, out of the 4 that I should have received, they only manage to give me 3. All of the food was cold and stale. I ordered and paid for a bacon burger which came with no bacon. Soda was flat and non-drinkable. The physical appearance of the store was filthy like it hadn’t been cleaned in months. Had I not been starving and out of time, I would have left. How in the world does a place like this stay open. Where is Wendy’s Corporate? They allow this?
First they put 5 biggie bag orders into one bag. I ordered a double baconator combo and they left out my burger. I had to go back and get it. No apology or anytime. *Here* is what they said.
The double baconator was the size of my child's biggie bag, with 2 small pieces of bacon. It was obvious they used the wrong meat size.
Ordered at 9:30pm.
ABSOLUTELY terrible customer service in all accounts
If I could give this place a zero star I would.. these people just never get it right ! I ordered the ghost pepper chicken combo and I got a regular chicken sandwich mining that the chicken that I got was extremely hard and burned.. I always have issues when I order from this restaurant in particularly , and management seems like they don't care all they hire is bunch of ghetto people who are on their phone and eating out of the line I will not be ordering from this place anymore get it together guys!!
Came here and google says it's open till 2am but as we approached the drive through at 1am. They say they are only taking orders via doordash and uber. Never in my life have I heard such BS. How can an franchise establishment that says open til 2am be closed to the public/drive through. What an embarrassment to the company name.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 02:00 AM |
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