Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
I have eaten at this Wendy's location a few times recently. The deals in the app are pretty good. I have had the 2 for $6 chicken sandwiches, which were tasty. I always order extra mayonnaise on the sandwiches, yet the sandwiches seem very dry. I have eaten at Wendy's a lot, and I do not feel that these are the big chicken sandwiches from 15 years ago, but they still have a decent value at $3 each in the app. Another day there was an offer for $2 off a salad, and I ordered the salad. The salad was good. All this food is good, but I feel they are expensive for the portion size without the app discounts. I always receive my order promptly and the staff is very friendly.
I was treated poorly at this store tonight. I placed a carry-out order through the app at around 8 pm and attempted to pick it up by entering the store. The app notified me that store dining closes at 10 pm. However, at around 8:30 pm, the staff worker did not let me enter the store and refused to give me my order. He insisted that the only way for me to get my order was to come with a car and pick it up. He was mistaking because my order was 'carry-out' type and not 'drive-thru'. Whether it was an error by the staff of closing the store too early or an issue with the app, the staff had the opportunity to resolve the situation and hand me my order while communicating with me. Instead, they chose to exploit the situation and refused to give me my order.
Upon entering the building two staff members had the door propped open with a chair due to no air conditioning. the building was extremely hot. Stood in line for about 10 minutes before the clerk young lady came to the counter and was unhappy to be taking our order or working there. No customer service skills. Was informed that we had to rush to eat our dinner due to them closing the lobby. The fountain area was empty and only had a selection of Minute Maids. The lobbies and tables were dirty. There were homeless people getting courtesy cups of whatever was available on top of Staff members giving them food. The chicken in my salad was harder than a rock. My chicken nuggets were burnt and unedible. Was prepared to ask for a refund when told by the staff member manager was not there. This is the most unprofessional customer service food place ever
please do not eat here reporting them to the health inspector.
I wanted to order a Dave's triple combo and apply a $2 off a premium combo offer from the app. They scanned the offer, but it glitched out and didn't go through on their end. The cashier was trying to help me out and was nice and respectful. Eventually, the cashier called the manager over to help. However, the manager refused to give me the $2 off and claimed he couldn't manually enter the discount. He gave the statement "Well I didn't make the app" in a rude, disrespectful, and condescending tone as the reason for not giving the discount. I left and went to McDonald's. I will never come back to the University and Central location. Terrible customer service skills!!! I suggest going to another location that won't scam you and will treat you well.
Dave's single has everything I needed to get that food energy. Fresh lettuce, tomatoes, onions, cheese and hot beef patty. Some heavenly lunch right durr.
All of the food was cold. We didn't get our frosty. Our drinks was wrong. And we ordered a baked potato w/ onions and sour cream with chili added but it came with green onions, no salt no butter no sour cream and no chili which we paid extra for it to have! Absolutely ridiculous. Would have demanded it fixed but it was doordashed and we had just driven 14 hours
Cute…. If you like RAW CHICKEN. Smh this is unacceptable! Ordered 2 spicy chicken sandwiches and both were barely cooked. Gross on so many levels. Took a bite and swallowed.. then another and spit it out… fun!!
Came here twice. Only ate once. First the order taker was rude and abrupt. At the window, we could see his fingernails were long and full of dirt. Appetizing! No thank you when giving out food. Total zero for customer service.
Second time, last night, we waited in the line only to find out that they'd run out of chile before midnight. How is that possible? Maybe no one wanted to make any til the next day? The order taker was a rude as the other guy. She didn't seem too concerned about much of anything.
Management here must not care. Be non existent. Or, must have such low standards set for them that customers no longer matter.
Won't be back here ever.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 07:00 AM - 01:00 AM |
|---|---|
| Tuesday | 07:00 AM - 01:00 AM |
| Wednesday | 07:00 AM - 01:00 AM |
| Thursday | 07:00 AM - 01:00 AM |
| Friday | 07:00 AM - 01:00 AM |
| Saturday | 07:00 AM - 01:00 AM |
| Sunday | 07:00 AM - 01:00 AM |
How to go there