Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
I highly advise against visiting the Wendy's located at 36125 26 Mile Rd, New Haven, MI 48048, due to exceedingly serious concerns regarding food safety and cleanliness at this location. During my recent visit, Friday, December 13. I ordered a large fry cooked fresh and a Dave's regular lemonade. To my shock, the employee preparing my meal did not change his gloves after handling raw meat on the grill. The same gloves were then used to touch my lemonade, and everyone’s food/drinks leading to clear cross-contamination.
Additionally, the restaurant's overall cleanliness was appalling. The fryer baskets were visibly dirty, and there was oil buildup underneath the fryer. This level of neglect not only reflects poorly on the store’s commitment to food safety but also raises concerns about the sanitary conditions of the kitchen as a whole. Not to mention I’ve seen other violations during my visit. I strongly urge potential customers to reconsider dining at this Wendy's location until these issues are addressed as I am in contact with Wendy’s corporate and the Health department to adress these serious issues before someone gets extremely sick or possibly hospitalized.
Review written Saturday, December 14
I went there at 11 am and bought a burger that I ate right away and a salad to eat later at work-at around 3pm same day....the hamburger was good but the salad: the chicken was good but the lettuce looks dark and old and I'm just hoping that picking out the chicken and bacon won't make me sick, very very disappointed as I spent $20. I don't know if you can see it in the pictures but the tomatoes are old and overripe and the lettuce is all wilted some of it down right rotten????
Honestly, they forget at least TWO things or more each time I’ve ever gone to pick up food for myself and my coworkers. I don’t understand how you forget sauces when all I order is nuggets? Like I shouldn’t have to ask for the sauce. I shouldn’t have to ask if everything is in the bag each time….I have also gotten sick from eating at this location a few times and last night was my last straw. Why do the nuggets always look and taste weird here? Why are they never hot? Why are the fries always cold? I’m just confused. When you tell them they forget things, they just don’t care. I’ve had to go in each time I’ve ordered to get something they forgot. Also, how do you run out of RANCH for months?? Now they use ranch dressing for salads so be aware it is not dipping ranch. I’m sorry but if my job was as simple as this, I’d make sure to be on point with each order….Lazy store with lazy workers. Excited for the Richmond location. Something is up with their nuggets here…. Currently sick from yesterday’s meal I couldn’t finish.
I never review fast food. But this one, I need to tell people so no one gets sick. I went thru the drive thru at 11am when the fries should have been fresh, but what I got must have been from last night. They were cold and hard, and so were my chicken nuggets. Raw bacon on my sandwhich, I unwrapped my burger half way thru to see this:
(50.00 for this is crazy)
Edit*** I tried to give them another chance today. My junior bacon had no bacon, soggy af old tomatoes (and for some reason wet, soggy bread?), and day old chicken nuggets and fries. If you people don’t like your job, get a different one. Have some pride in what you do, for Christ sake. You wouldn’t eat it, would you? So don’t serve this slop to people. You’re going to make people sick.
Service needs to be better. I’ve gotten attitude when I asked for a receipt and the girl made it seem like it was the most inconvenient thing for her. I understand people have bad days, but there’s no reason to give me attitude for asking for a receipt, especially when I’m being nice about it. I don’t know, normally service is a hit or miss at this location but recently it’s been mostly misses.
Chili was nasty… sauce was extra thick with no meat. I paid for a bowl of beans. Very disappointing especially sitting in the drive thru for about 15 minutes. Not sure why I had to wait so long with it only being one car ahead of me.
i went through the drive through and idk if the speakers were horrible or if the girl was mumbling but i could hardly hear her. i ordered garlic parmesan saucy nuggets (which appeared as so on the screen) but i received bbq nuggets. i ordered 2 large sprites and one was clear, as sprite should be, and the other one was like brownish clear. the fries are always either too salty or have no salt at all. worst location ever
This is a disgusting Wendy's to say the least. Unfortunate, because Wendy's was always one of my favorites. But the Lenox one is by far, the nastiest Wendy's and the people, the things I wanna say about them I won't even put on here. Raise your standards please Wendy's. Your charging 20 bucks a meal now so we better start seeing the worth. This is for ( Jacob M. )
He's in charge of all these Wendy's. Make it better Jacob! Because you know what happens when stores start losing to much money. Id remind your employees of that. Thank you.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:00 AM - 11:00 PM |
How to go there