Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Would give zero stars if i could. I came here to purchase a gift card for a Christmas gift, no one knew how to ring up a gift card. It took three staff including a manger who didnt know how to do it and then after i left i realize i was charged 3 times for the gift card. I called as soon as i noticed because i was already back at work and couldn't return immediately. I was told to come back after work and they would refund me. Ive been standing at the counter waiting for someone to come help me for 15 minutes. Then i was told i would have to dispute it with my bank, after they had me stick my card in 3 different times and charged me each time. Would not recommend coming here for any reason, no one is running the place at all.
Ordered a Double Stack Biggie Bag with a small chili at 7:30pm at night. Keep in mind store is open until midnight. Was told they were out of American cheese, nuggets and chili. Why even stay open then? How poorly do you have to be run to have this happen? This isn't a new issue, this is consistent. They need to either pay someone more who knows what they're doing, or just close completely because if you're going to have this poor of service, why bother?
The manager is rude to customers without valid reasoning and when taking your order employees finds it pleasant to say “ok come on and take your order” like what?? Yall need to learn some common decency. Ordered a sandwich w light sauce and instead got a petty dumping of sauce
I would give this location a 0- Star if I could. I Did an online order, when I got to the food chain to pick my mobile order up they told me that all the fried food was down. I obviously wanted a refund, but the Girl manager I think her name was Leslie. She said I don't know how to do refunds. Umm. I really think as a manager you should know that kind of stuff. If this post gets to the right person... I really think she should be a regular employee and not a manager. Everytime I always have some kind of issues with this wendys.
This is the worst Wendies experience I've had since 2007 when I found hair in a salad in a Wendies near Springfield, IL. The location was severely understaffed. Lunch wait after food was ordered exceeded 25minutes. Freestyle Coke machine was not working which added to the burden of the staff. Looks like rencent remodel that looks terrible. Will not be going here for lunch in the near future. Should put a sign up or something that understaffed and will be a very slow food experience.
I'm not one to usually complain about fast food since the bar isn't that high to begin with. However, waiting 10 minutes this morning only to get food that was far from what it should have been was disappointing. Potato wedges definitely weren't fresh for that kind of wait, no napkins, no straw and the burrito showed no evidence of something that was just made. The amount of whatever that nasty sauce is had to be carefully removed since there was more sauce than anything else. Also no hot sauce for the burrito. If it had been busy, I'd be way more understanding. But there was me and one other person in drivethru and no one in the diningroom. Please do better.
My husband and I ordered 2 dave singles... We get five miles away from the store and realize there's a nasty hair sticking out of my husband's burger( THAT HE ALMOST ATE) I drive all the way back and I don't even get an apology. They offer the money back for one sandwich. But told me I couldn't have a Refund for the other because there was nothing wrong with it., But there was something wrong with it. My husband just found a nasty hair in his food. Why would I want to eat my burger? Not once did those people apologize to us... The hair was long and black and went through the entire sandwich!
After being told that I would not receive A Refund for the other sandwich. Because there was nothing wrong with it, I began to tell them. Yes, there was something wrong with it. And I wanted my money back. And the big guy inside decided. He wanted to tell my husband to come inside and fight him... Really over a dollar burger.. We found hair in our food. Why not just give us our money back and apologize? Instead, they wanted to fight with us. And not even give an apology for a nasty hair in our food. The hair was stuck in the burger.!!!! I HAD TO DRIVE 8 MILES OVER THIS!
This restaurant has false advertisement. Their sign says any size drink for a dollar so I pulled in there and their drive-thru says the deal was over in September but they don't have the words to change the sign. So just take the dumb ad off there already. I pulled in there for nothing I asked them if they would still honor it and they said no. I won't go there again
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 02:00 AM |
| Saturday | 06:00 AM - 02:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
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