Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Coffee
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
Absolutely do not recommend Greencastle Wendy’s. Both beef and chicken sandwiches were raw and instead of informing us that they ran out of normal chicken nuggets they let us find out when our toddler bit into a spicy one and started crying. Not to mention the staff at the counter was making rude comments about customers when we came in…which I would have let slide if they could at least do their job at the same time but clearly not.
Yes, we spoke to management. We placed our order through the app so we cannot even receive a refund until the corporate line opens again.
We will be taking this as far up as we need to. At this point this is a food safety issue. No one should be paying $30 for food poisoning or a potential allergic reaction because they substitute whatever they want to with no warning.
Sat at the drive thru for 10 minutes! Not 1 car in line except me! Finally I drive around. A girl opened the window and says he just handed me the head set, I can take your order. Made me afraid to order anything. I left. I'll never go back. Lazy lazy unprofessional staff. Sad thing I just wanted 1 sm chill. Not like I was asking you to heat a frozen patty for me.
The cups were so incredibly top heavy, my dr. pepper flipped out of the drink carrier and dumped all over my front seat. I asked the lady working the drive thru for napkins and she said “we don’t have napkins” and did not ask if we wanted to order another drink.
Great experience all around. With the exception of the manager who treated the young lady running the register he refused to get off his behind and help when they were overwhelmed with orders. Two employees who were on break, ended up coming back to the aide of the store and losing their own personal time to make up for the over 10 minute wait we were all having. Yet the manager berated the cashier yet again for being to slow.... The cashier was the hardest working person I seen there.
Walked in the doors at 6 PM three people will not take my order. There’s four teenagers behind the counter give away food to their friends. They would not take order from a customer or other customers with money in their pocket. They just gave away free, french fries and other food to a DoorDash family member and friends . The lobby is full of people that has been waiting for their orders. The lobby is full of people with people trying to put in orders. There was a young man that was giving away food that was proud to work there instead of Burger King.
I had to repeat myself too many times. People wanted to listen to music while taking orders. Then they were too focused on their music that I had to check everything. Ask for something more then once
If they’re employees weren’t on drugs they wouldn’t take so long to make your food or anything they’re line could be dead and your waiting a good 10-15 minutes for your food and there’s no line anywhere else. Workers are always rude as well unless they’ve got there fix
I love Wendy’s don’t get me wrong but every single time me and my fiancé come over to get some food they mess up my order on purpose. The lady at the window is rude and condescending towards everyone. Always in a bad mood and alway brings attitude. Today I got a biggie bag asked for no cheese or tomato on my sandwich. They let their cheese sit on the counter btw. And I get cheese and tomato. More times than not I never get the ranch I ask and pay for. If it continues it will not stop at a review.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
How to go there