Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
My favorite choice of items at Wendy's will always be their chili, fries & a chocolate frosty shake. However, tonight trying something different with a new flavor of frosty & classic chicken nuggets instead.
Every time I come to this Wendy’s there’s always a negative experience; between wait time or my order. I tried being patient bc I know what it’s like working food service but I can’t keep defending this place. The last few times I’ve gone they’ve gotten my orders wrong; I always do it through mobile ordering. Today when I was in drive through one of the ladies handed me someone else’s meal and I kindly returned it and told her which meals I had to pick up. I ordered 10 nuggets spicy (combo) with coffee and then used my rewards for another 10 regular nuggets. I picked up my coworkers food too (he got a Dave’s without mayo and pickles).
After already having been waiting and then given the wrong order, when they gave me the two bags I did a quick check and saw the nuggets and a burger, but when I got to my job, it was my coworkers nuggets and burger (which they added mayo and pickles to still). Unfortunately my 20 nuggets were not there, and instead I got someone else’s Pretzel Baconator. So I didn’t get anything of my order aside from the fries and coffee. What’s the point of using Rewards if I don’t even get what I earned lmao. This is one of the worst, most inconsistent Wendy’s I have ever been to. I didn’t go back so I just ate what was given ????????♀️ The other person probably got my nuggets, enjoy the 20 I paid for.
I'm not normally one to leave bad reviews, but my order tonight was all bad. Rotten lettuce in a salad and a messed-up baconator that wasn't supposed to have mayo. Called the store 3 times, and nobody answered. $16 of my $25 order down the drain.
My time working at wendy’s was short and terrible. Everyone’s work ethic there is piss poor nobody wants to do anything. The one manager favorites people and lets them do whatever they want cause he has personal things with her outside of work. The other managers complain and want you to do everything for them. Everyone expects that there. Nobody ever wanted to work so food is always going out slow or what not people not dropping food. And everyone is always mad and arguing with one another. The only time people work is when the big boss comes in and the whole time she’s there it’s nothing but a depressing irritated work environment. From my 2 months of working there I seen 3 managers quit. Don’t recommend working there or eating there
We sat and waited for lunch to be served since we got there a bit early you would think the food would be fresh. The fries and nuggets were all cold and tasted like they were from yesterday. Disgusting.
10/13/2024 (around 6pm) - We placed a mobile order then I noticed a new allergen added to the buns "sesame". I called while waiting in the long slow drive-thru to ask about the new ingredient. The guy who answered adamantly kept trying to tell me the buns don't have sesame seeds on them and non of their products do. Me a mom of a child who had tons of allergies tried to explain to him sesame is not just seeds on top of a bun as many breads has it as an ingredient etc, and on their app it stated it was in the buns...again he interrupted me and swore their buns did not have sesame. I told him just do the Crabby Patty without the bun and he said "ok". Well that didn't happen. My son has severe allergies that can cause him to have anaphylaxis shock and as you know is life threatening. He was so concerned and rudely stressing no sesame "seeds" that he did not check ingredients. Your staff needs to have training on what the store is selling. We did a simple Google search which said "Here are the things they have added sesame to: Wendy's has added sesame flour to their Premium and Value Buns as well as their Homestyle French Toast Sticks. " You wanting to be right could have cause my son his life. We only have a few places he can eat out at and Wendy's we have to cross off that list.
PS My son doesn't eat out much at all - wish I would have read your reviews before today. About a year or so ago the staff was good but now IDK what's going on. I am one who will pass a restaurant to go miles to the next if I have a bad experience. We won't be back. Remember it's the consumers who keep you in business.
Literally the worst service I’ve ever seen at a food place. Half the time they close before their posted hours. You’re waiting forever for every order, even if there’s no one else there. You feel like you’re being a bother just ordering food by the way the employees treat customers. Once you finally get the food, it’s alright a majority of the time. However, it’s never worth the time and circumstances that it takes to receive the food.
This has to be one of the worst Wendy's in North East Ohio. Anytime I've stopped the service is very poor. God forbid they have to get up off the chair they are sitting on to get behind the counter to take an order. They are very lazy, the dining room is always destroyed with straw wrappers, receipts are on the dirty floor. Do not stop at this place for food it will not be cooked properly that's for sure. McDonald's is the better choice here.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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