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Wendy's

+1 912-748-0502
400 US-80, Pooler, GA 31322 United States of America
Open Today: 06:30 AM - 10:00 PM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The employees at this location either can't read or don't care about the customer. Can't tell which. Placed an online order and picked up the completely wrong burger. Will not return for the correct food due to the attitude. This is supposed to be a DBL mushroom and cheddar.
Fries were old and discolored. Tasted horrible. They messed up my order. I ordered a sandwich and a drink but was given and charged for the combo. The wait at the drive through was also very long even though only two cars were in front of me. The workers seemed poorly trained and had poor customer service.
I am writing to express my disappointment with the recent experience I had at this place. Manager was terribly rude and very ugly towards us hours before closing. The service was particularly poor, and it significantly affected my overall experience. I hope you can address these issues to improve future customer experiences. But, particularly I don’t think anything will change unless the manager is fired.
The gentleman who took my order tonight was very pleasant and helpful. Antwon went out of his way to help me. I don't see this kind of service very often anymore. I'd recommend offering him a promotion; however, apparently, he's already the manager. Thanks again.
First off, "Thank you Wendy's staff for your patience and professionalism."
I am compelled to give this review on the outstanding Wendy's customer service provided to me despite the adverse conditions discovered upon my arrival. Please note the "1 star" rating under "Atmosphere". This is meant to rate the physical atmosphere in-store being that the Air Conditioning was clearly NOT functioning properly mid-July in Georgia! I can only guess how uncomfortable the employees were considering the fact they were in a functioning kitchen.The reason I can only guess is because the staff maintained a professional attitude and the service was not dimishied in any way. Today's staff should be commended. Also, GET THE AIR CONDITIONER FIXED!!!!
Helene hurricane. Been in hotels 4 days. Got there late cause close to hotel. Don’t know his name but gave us two small frosted for kids at door. Didn’t charge. Hell yeah y’all ok with me. I’ll tip if you contact
Went through the Drive thru and the old black lady at the window was rude. She basically gave me whatever she wanted, she was rushing me and acting like I was there to get free food. I’m paying for it, if you don’t want to work there then quit but don’t be rude to people!!
Was trying to just call to see if this location was open because the one on Pooler Parkway their phone wasn’t working at all.
I called twice to this location and I don’t know if it was because my phone was on Bluetooth or what but the phone wasn’t going through so I assumed they was having the same issues and just hung up because I wasn’t getting a ring to go through.
Someone called me back from this location and a woman asked did I just call and I said yes and before I could get any word out she hollered at me and said I called 10 times in a row just hanging up (which I didn’t) and she just hung the phone up on me, then I called back to speak to a manager because I didn’t appreciate this especially with as much money me and my mother put into this business to see if I could speak to a manager, a sweet woman answered and I told her what happened and she was like no one hung the phone up on you soon as she said that the rude woman came back claim she was the manager and said the same thing that I had called 10 times and hung up and I told her I did not..She was like well it must be your phone service then and asked was there anything she could help me with and I said your a manager and just hang up the phone on customers and before I could tell her what I needed she hung the phone up again on me! Is this the type of people y’all got being mangers!? I would expect this kind of attitude from an employee but a manager!! My mother called and the rude lady was really sweet to her but lied the entire time.
I did not call this location 10 times hanging up the phone, I have proof where I called 2 times and I did hang up because no ringing was going through so I assumed maybe they were having some power issues..But for someone to personally call me back to sit and call me a liar who claims to be a manager is uncalled for and unprofessional!
This location will not be getting anymore of my business, I don’t appreciate being lied on and being called a liar when I have the proof on my phone where I only called twice!
All my business from now on will go to the location on Pooler Parkway, they know how to act professional over there.
Y’all need to reconsider who y’all letting be managers over your locations because this type of attitude will drive all customers away!

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 10:00 PM
Monday 06:00 AM - 10:00 PM
Tuesday 06:00 AM - 10:00 PM
Wednesday 06:00 AM - 10:00 PM
Thursday 06:00 AM - 10:00 PM
Friday 06:00 AM - 10:00 PM
Saturday 06:00 AM - 10:00 PM

How to go there

Location