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Wendy's

+1 616-698-0833
6628 Kalamazoo Ave SE, Kentwood, MI 49508 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Usually this Wendy's is pretty good, but this time I got the grilled chicken ranch wrap for the first time. I basically had to rewrap it myself, as it was almost completely unwrapped when it got to me. Extremely disappointing! The staff was also very loud and shouting profanity and racial slurs while I was in the restaurant eating. The management needs to step up their game.
I walked in to get lunch today and as the guy was trying to take my order the manager is constantly yelling at him to get a door dash order that is not even ready yet and interrupting us and very disrespectful to her staff. Manger was very unprofessional. ( Kevin) the guy taking my order should not be treated like this as well as any of the staff. Not sure how people like her can even make it to the manager level!! Do better!!
We eat at this Wendy's often as it's near our house. They are often inaccurate with the order (missing sauce or fries or something like that) but the food is always hot and good.
Recently, the staff argued with me about what I ordered causing delay and unnecessary conflict. Some basic customer service training seems to be missing. Argument is unnecessary, just add it and charge what is necessary.
The food was great. Hot and fast. The bathroom was not so great. Someone pooped all over the wall in both stalls. The floors and toilets were clean but then there were the walls behind the toilets. Do better!
Not a frequent guest here, but any time I visit I am pleased with the fast and friendly service, especially compared to nearby fast food. Went for lunch the other day and a very friendly and patient young lady (Janiya? Jaliya?) helped me troubleshoot my Apple Pay, and I was so thankful for her help.
Tonight I was helped by two young men and they were so nice! I just wanted to say a virtual thank you to them. It’s nice to see such respectful and kind workers!
Went here tonight, got food through the drive-thru. The girl at the drive-thru cut me off mid-order and then when I tried to place the rest of my order, had an attitude and was EXTREMELY rude. Got home, opened my bag and my fries were bricks. Literally can’t even chew them without almost breaking a tooth lol. These fries should be a yellow color not orange. sad service -1/10
I paid and asked for extra bacon ????. Not the first time! The manager acts like im lying when they "forget" food... Seriously, just get it right and listen!

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 12:00 AM

How to go there

Location