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Wendy's

+1 281-758-8547
1717 Spring Green Blvd, Katy, TX 77494 United States of America
Open Today: 06:00 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

This is my favorite Wendy’s the people here know how to make great food! The service is always legit and the breakfast is superior ! I ate here just now for lunch because I always get breakfast since their breakfast sandwiches are incredible and the French toast sticks are my favorite! For lunch just now my nuggets are so fresh and crispy and my fries are salted to perfection and extra crispy but soft in the middle like they should be! The burger is juicy, the cheese is melted, the buns are fresh and almost taste lightly toasted. This Wendy’s sets the bar high !
Good customer service. My burger was delicious
Been here a three times in the last six months. First time burger meal was excellent. The second time burger was dry over cooked. Third time the French fries are burnt and cold. The worst part is that it was the evening manager on duty who bagged our order in the drive thru. Like he is the one that put the French fries in the bag. I didn't see them until I got home. One of their slogans is "Quality is in our Recipe" well I got one back for them "Yeah right!!". What's going on Wendy's???? Poor Dave is flipping in his grave and shaking his head to what you have done to his restaurant chain.... You use to be great.... Guess since Dave is gone so did his legacy.
ordered two bigged bags, a JBC and chicken sandwich. it was all fresh, but one had hair in it. informed the workers and they took care me with the new food. definitely coming back!
It never fails. Every time I order from the mobile app. The food is never ready. Then, no one wants to acknowledge you. You just stand there for about 5-10 minutes waiting on them to look at you. It must be a Wendy's thing. All of them have bad customer service.
Food was okay, even though they got my order wrong and I had to ask 3 times for BBQ sauce for my nuggets. Three separate customers came in with wrong orders or missing parts of their orders from drive through. Most of the tables were dirty, and they didn't even have frostys!
Update: because they're so close to my home I decided to give then another chance, still no frostys, and my nuggets were burnt!! Not to mention, when I got up to fill my drink I see some older male employee eating on the prep line. This man is making people's food while chewing mouthfuls of food.
Same experience everytime that others have stated: I place a mobile order, I see it sitting on the counter in the kitchen, but nobody acknowledges me and when they do, its like they're doing me a favor by handing me my meal. No "welcome" or "I'll be right with you". Customer service here is nonexistant. I've only been going here because its close to work but today was the last time.
I live 3mins from location so it's the most convenient. However this was my last attempt at giving them my business. I ordered online get the the restaurant no one in drive-thru, I pull up and ask to wait. Waited for 2mins. Told them I was there for an online order. Was asked to come to the window. Waited for a minute. Someone came to the window and asked if I can park while they made my order. That took a few more minutes... checked my food since they always get it wrong. And it was made completely wrong. Went inside to get a refund. While waiting to be serviced the 2 ladies cooking and bagging the food have long hair in ponytails but hair and hanging and swinging as they move. No hair nets on anyone's head. Manager comes over and ask the associate why I wanted I refund. When I told him why he made a step back and held his hands as if I was being aggressive. Didn't actually process the refund just gave me a $5 bill by sitting it on the counter. I told him that wasn't my total as I was showing him the receipt so he put another dollar on the counter. I would recommend going to any other location but that this one. Extremely rude incompetent and doesn't follow food service procedures

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 12:00 AM
Tuesday 06:00 AM - 12:00 AM
Wednesday 06:00 AM - 12:00 AM
Thursday 06:00 AM - 12:00 AM
Friday 06:00 AM - 12:00 AM
Saturday 06:00 AM - 12:00 AM
Sunday 06:00 AM - 12:00 AM

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