Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This place sucks. They put way to much condiments on the sandwichs. There breakfast food is way to greasy for the morning. The staff seems like they don't know what's going on at times. This is my experience at the CL Wendy's. I will not be back.
I door dash a lot, so it gives me an opportunity to interact with a lot of businesses. I can't really rate the food, so I won't give a bad rating on it. As far as the others, I was there late evening, and the lady working was very personable,held the conversation well, and the service was fast.
The SERVICE was what stood out. The staff was SUPER responsive and helpful!! Burger, fries and chili were all excellent. The salad (and its replacement) had a fair amount of wilted lettuce.
Was in the drive thru for over 5mins before getting to order. I got a simple 10pc “parm” they didn’t saying anything to me took my payment told me to pull forward. Minutes later got my 10pc I go to pull it out of the bag and the lid was not on securely so now I have chicken nuggets and Parmesan on my seat and floorboard. Definitely will not be returning And And the fact that you can’t take two seconds to secure a lid and put it in a bag before hand it to a customer after they’ve already waited 10 minutes for the order is just ridiculous. Bad customer experience overall.
We waited in the drive thru for over 20 for 2 frosties and a chicken sandwich. There were 6-7 cars in front of us. Three pulled away, 2 before ordering 1 after(without their orders.) Cashier at the window was not paying attention to anything I had to say and took the money but didn't scan the app for the discount. It was a mess. That was another 10 minute ordeal...a teen manager comes to fix it and was over the top clueless then rude finally determines I had to make another purchase to use the coupon? What kinda bs is that. It's a dollar off coupon. Meanwhile, over in the passenger seat the bottom is dropping out of the Type 1 diabetics blood sugar and I can't get anyone to just hand over a one of the frosty's is already paid for and the reason we were there in the first place! For a $3.18 total purchase it's 30+ minutes of inexperienced. At the end of it all, I ask the "manager" her name...she became more rude as the $1 off coupon debacle unfolded (until finally saying to the cashier "give her a dollar and get her out of the drive thru. Yes I want your name. She refused, I ask the cashier 2hat her managers name was and she was instructed not to give it. Hmmm...why would a manager not want to give their name upon customer request? If your looking for a waste of time, tried patience and unbelievably terrible customer service, head to Wendy's in Cross Lanes WV. They are sure to please!
Messed up my entire $30 order. Then messed up MOST of the make up food... I hope they was just having a bad night because YUCK!! And if not I don't know how they're still in business..
Ohh and the bathroom was DISGUSTING!! Even after telling the employee's!
I’ve had plenty of good experiences here, but today was just plain gross. I ordered a burger and these are the pickles that came on it ???? it made the whole burger taste rotten plus there’s a small black hair in the Mayo :( I usually love this place but man this was too far. This is the 3rd time my order has had a horrible mess up like this. Please do better guys
It took a really long time to get our chicken sandwiches. The fries were cold and had to remind the young man behind the counter I had also ordered a drink. They were out of baked potatoes.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 02:00 AM |
|---|---|
| Tuesday | 06:00 AM - 02:00 AM |
| Wednesday | 06:00 AM - 02:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 02:00 AM |
| Saturday | 06:00 AM - 02:00 AM |
| Sunday | 06:00 AM - 02:00 AM |
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