Wendy's Info
Amenities
Service options
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Outdoor seating
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
SERVICE WAS HORRIBLE. Whoever was working the speaker had an attitude the entire time and was very rude. We got all the food and the sandwiches were good, but the fries were hardly filled and they were cold. The nuggets also looked like they were sitting under the heat lamp for a very long time, not fresh. Other than the person on the sandwich station, everyone elses customer service and coordinating skills lack entirely. We had to ask for our frosty and sauces and they got an attitude about that too!!!
Usually we receive great service from this location but unfortunately today that was not the case. Not only was the drive through running so much slower then usual we also received both our orders of the Bacon Pub Fries ($3.29 EACH) without any bacon! When we continuesly tried to call the store to complain the phone rang busy (over a 10-15 minute time frame). Not only is that quite frustrating but it also causes your customers to feel ignored and disrespected, especially for that long of a time period. I hope management is able to get to the bottom of this issue and make sure it is corrected.
Go there at 10:20 am to get there muffin and sausage and order . I hear the manager telling the guys in back that they are changing to lunch. The lady that took my order said sorry we don't have muffins going to take awhile to make them we have biscuits. But it Sunday and breakfast is tell 11 that was a lie because they didn't want to make muffins so the lady had to give my money back. Should not say breakfast tell 11am on Sunday
This location is awful — they apparently only want drive-thru business. The parking lot is set up backwards if you enter from the side street. It’s hard to tell where to enter the restaurant. They had ordering kiosks that were “on break” so we had to go to the pick-up window — there was no order window. There was no posted menu, only the laminated menus they have for deaf/mute people…no prices. We had gone there for the National Cheeseburger Day special of one cent Jr. Bacon Cheeseburgers. After quite a wait, an unfriendly lady came to take our order. She looked at me like I had two heads when I ordered that special, which I had seen discussed on a local TV show just an hour earlier. She finally asked some guy who said “They have to order through the mobile app for that.” We just left and went to a different restaurant. I have stars because the place was new and clean-looking. Won’t ever go back.
I came by the drive thru for a 2 for 6 deal and received exceptional service. The young woman working the drive thru was very friendly and nice, my food tastes great (the fries are very good), and the bag presentation is dope. No food is slipped over the other and the napkins are even laced very well within the bag. You can tell that whoever’s in there cares about their work. Thanks!
The food was typical Wendy's 1
Good nuggets, fries and drinks!
Staff was a little confused by the online order and they didn't include any condiments in the bag, which's was fine.
The drive thru was clean.
Not sure I ever got the correct order when I lived in the townhomes on burley while at UK. Switched the menu from breakfast to lunch while I was the next car in line to order at 10:30 am. Potatoes were always good though!
So I'm changing my review. I honestly feel like the place has gotten a little better since my review. Yet, I only eat the breakfast menu since my review too! Staff seems a little friendlier and I can't lie my breakfast sandwich and potatoes are always hot and fresh! There's a lady, African American woman, she's cool and I can tell she works hard and truly does well at her job. Still could use some improvement but I think it's gotten better!! 1 ???? to 2 and half so 3 ????
This Wendy's is for sure going downhill! My food was not consumable (spicy chicken sandwich) at all. My first bite was a huge piece of breading no chicken. I spit out. That made me examine the sandwich. The actual chicken filet didn't fit the breading which doesn't make any sense, and the chicken was hard and very dry! My whole order (I ordered a total of about $20) was horrible! Cold burgers and fries! The only thing up to par was my strawberry lemonade. Honestly im iffy about that too, wont be drinking anymore because my stomach truly hurts!! I swear! Food so bad that I had to write a review! Will call corporate because someone will truly get sick with what I was served tonight! Plus im pregnant smh! Get better Wendys on South Broadway! Get happier employees as well!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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