Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This particular restaurant is one of my favorite places. The drive thru moves at a decent pace no matter how busy they are and the staff is always polite. If you want to guarantee fresh food, my tip at any drive thru is to make your order custom. Example; no tomatoes, extra cheese, extra ketchup.. almost always makes for a tastier experience.
I was in tonight and the cashier at the front was very rude and condescending. She slammed down a chili at an elderly gentleman which is a shame . Amber was the cashier on duty and she needs to clean up her attitude if she is going to work with the public . Please counsel her on her attitude . Fast food and customer service is a fast paced environment, not everyone is cut out to work in this field .
As soon as my husband and I pulled up to the window, we noticed multiple females with long hair in ponytails. My husband who works in hospitality even said that they should tuck it under their hats or wear hairnets.
Sure enough... There was a hair not only on MY fries, but also in my husband's chicken sandwich. So nasty.
This is honestly the worst service I’ve ever received in Hendersonville. The food itself is alright, if they can even manage to get it right. Every time I’ve come here they always manage to mess it up. Tonight’s lovely, and final, mistake was that the GRILLED chicken sandwich I ordered, I was sent fried. I asked for no tomato and to add pickle. There was no pickle with a fat piece of tomato. I’m very glad I checked first cause I’m allergic to tomato’s. I asked for unsalted fries and was sent with old, very salty fries. The potato wasn’t even fully cooked. The ranch wasn’t in the bag like I asked and the chicken is hold and hard. Everytime I go here the young drive through lady is always weird and makes me and my friend super uncomfortable. The management here is useless, any time you talk to them their rude short and don’t care. The owners need to fire the entire building and restart. The I believe gm of the store Melinda is useless.
So I ordered the spicy chicken sandwich which they almost got right, but somehow forgot the bacon that is on the recipe. I already had my boyfriend run inside and add butter to my potato when we got home but they somehow also forgot butter? For a baked potato? And it is also on the recipe. And they completely forgot the chives which I said at the speaker but she didn’t hear us ig. Recipe and most food attached for proof.
I ordered through Uber Eats. I received someone else’s order. I took that order to Wendy’s in Hendersonville where it originated. I was standing in line when the manager came out for another reason but did ask what the issue was. My food was on the counter and I had to ask how long it had been there because the ice in the drinks was melted. After I asked, she finally said that she was going to remake it. It had been sitting there an hour, her words. After I waited another 20 minutes I asked the young lady at the front register if the order was almost ready, she wouldn’t even look at me, said that they were backed up, and walked off. Every employee had AirPods in their ears and the cook was watching a movie on his phone while cooking. Obviously the customers were not a priority. After about another 15 minutes I got my food. Where did customer service go, not to Wendy’s in Hendersonville!
I get food doordashed from here and I’ve called recently and asked for it to be cook to order. The manager, Kaitlyn (not sure how it is spelt) is always very pleasant and kind. She says yes and has no issue with it and always makes sure everything in the order is correct! She’s an amazing worker and I wanted to let her know she is appreciated. :)
The food was okay. Can't expect much from fast food. The service workers can be hit or miss. It just depends on if you get someone in a good mood or not.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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