Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The majority of the time the food is hot. Service is always faster than other locations! The atmosphere is renovated always clean tables and seasonal decor. I've only encountered one rude drive through associate and that was because I had a Trump hat! My politics aside, the location associates almost always acknowledge your entrance, this may not seem of much value.. but it's what pushed me to stop by almost everyday now. The location going into Richmond had zero customer attention and dirty restrooms and nasty attitudes. So far a positive and experience here at this location.
Stopped in after work to get something to eat was asked to wait a moment which I was ok with when ordering I was rushed to get pulled when they got my money
When they brought my food out I had no blue cheese for my nuggets when the gentleman brought the blue cheese out he stood at the door and was going to throw it through my car window, and when I proceeded to tell him, I don’t even have no utensils to eat my food with his reply was I didn’t bag it to him going back in me waiting another 10 minutes for the manager to come out and when I asked her, she was the manager she said yes, and I tried to tell her my complaint and she wouldn't give me the time of day. very rude disrespectful crew
I get when your ready to leave and go home but as my boss tells me guest pay your pay check if it wasn’t for guest you wouldn’t be working here. Do better Wendy’s I’ll be speaking to hired ups
This is my go to fast food place. The food is always hot and good. The staff gets the orders correct, even when I put in a large order. Last time I was there I had an order for 7 biggie bags in the drive-thru. They banged them out so quickly, I actually got my order before the person in front of me in line. Top notch, well run establishment.
Wish I can give them ZERO stars… they close 20 minutes early even when people are in line. I deliver for Uber Eats and missed out on some really great tips because of their laziness. They should’ve had delivery orders already done or cancel them if their going to close early.
The lady who took my order was very nice. I ordered a 10 piece nugget with bbq sauce and a bottle of water. I paid rolled up to the next window. A young girl with an attitude handed me my bag and told me to have a nice day. I was a little confused and checked my receipt I was rang up for a small water not a bottle of water but didn’t receive either. I explained to the girl I ordered a bottle of water she started arguing with me and a person on the headset rolling her eyes asking if she gives me a cup of water or a bottle to the other person. I told her I would just pay for the bottle if it was extra I was in a rush. She brushed me off continuing to debate with others instead of listening to the customer in front of her and allowing me to just pay extra to resolve the issue. I finally got tired of the situation and kindly said have a nice day and left.
Cashier asked us to pull down because they were fixing 'fresh beef.' No way were the burgers fresh. If they were going for bone-dry & tasteless, they did an exemplary job. We eat at Wendy's once a week in our home area apprx 7 mile away) and it's always delicious & juicy burgers. When the young lady brought our food outside, we both immediately noticed that she kept looking around as if she anticipated being mugged at any moment (Brandermill Area). The saucy nuggets were typical & tasty. We had to go back for our Frosty, or 'Frosty Soup' should I say. The fries were soggy w/zero salt and instead of Coke, we got Vanilla Coke which we loathe and couldn't drink. Hands down, worst Wendy's experience ever. We called and the mgr, after putting me on hold to instruct a staff member to 'give them anything they want and a gift card,' informed me we could return next day and get it all again no charge. Seriously? Why would we ever get food from there again?
Every time we order from here, they manage to screw up the order. Tonight my coworker picks up our food, I get the chicken wrap. Almost no ranch on it, so I have to use my own ranch. Try to pick it up to eat it, and the tortilla immediately rips apart. So then I had to use my own tortilla and my own cheddar.
I paid $6 to make myself a chicken wrap. And it wasn't even that good.
And we can never go back to get it fixed because we're already at work. How many people are they doing this to, that are at work, that can't get their refund or their order correct?
Absolutely unacceptable. Not a single fast food place on hull street is ever worth the trouble. Don't even bother. Just make the chicken wrap yourself, you're gonna wind up doing it that way anyway.
Wendy's never fails with fast food always hot, fast friendly service. Best one I have ever been to.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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