Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
GO ANYWHERE ELSE. No way they can pass health inspection. There was food on the floor behind the counter and in front of the counter. The staff was walking in it. The store was not busy, so there was not reason other than the inept staff. The drink dispensers had many selections "unavailable" and the counter staff was baffeled as to how to solve it. I had to ask for them to fill the drinks from the drive through dispensers and then they failed 2x. My burger was cold and my wife could not eat her entire wrap. Fries were cold. Entire store was greesy. The women who appeared to be the supervisor or manager was so out of shape should could not move to reach a cart moved by a staff member. Until they can train up their staff, they should close this store. FYI, I tried to call the owners of the store, and they could not id their own store by store number from their sign. They chose to relcutantly pass my information to their District Manager, and the DM did not call back. My guess the DM knows and cannot solve the issue.
The service was unprofessional. Put me on hold in drive through like 5 times. Then young people who are not trained professionally. The price of everything is high but the food is getting smaller. Since when was a biggie bag $6 or $7? It use to be a $5 biggie bag. They only do 4 nuggets the fries are so mini. I already was skeptical because of the last time I had it, months ago it made me sick. Then we ordered BBQ. Instead of saying we are out and offering something else…. I look in the bag and nothing and had to ask for sauce no napkin, no spoon for the miniature frosty. Then how are you out of BBQ. Anyways never again. Guys, just cook at home. The food industry is so disappointing these days.
I don't have a lot of money. I went inside and tried to get me and my sister something to eat because we were hungry. I had to pay with some coins. I apologized profusely and I felt incredibly terrible for having to use coins. This one lady worker who served me was very passive aggressive and rude the entire time. The first time I ordered a 4 for 4 and she looked at me with an angry expression and was silent the whole time not asking me anything. The next time I got junior fries. I gave her my coins, she chuckled in a passive aggressive manner, pocketed the change, then went over and dumped a bunch of fries in the fry thing and threw them in the bag and left. Some spilled out because she literally threw them but she didn't care. I immediately left afterward because she made me feel horrible and guilty. I do not recommend this wendys if you want food if she's still working there. Makes you feel terrible. If I could rate it 0 i would. I love wendys food but this was awful. I wish I knew the lady's name, but I do know her face.
I just had the strangest drive-through experience. The woman who took my order and payment was kind. The girl who handed my food to me was very unprofessional and borderline rude. The bacon was left off of my junior bacon cheeseburger. I pulled back through and instead of just taking it or having it remade, the girl in the window yelled for the cook to "come here like right now," speaking to him like she was his mother and he was in trouble. I felt so bad for him. I explained the situation and he held out his hands for me to give him the burger. I'm pretty sure they're not supposed to take food back through the window and so I asked if he was just going to put bacon on it or remake it. He remade it for me and brought it over to me. He was so polite and I could tell he was nervous. I found it extremely unprofessional and disrespectful to the person who made my food for her to call him over to me (the customer) as though she wanted to embarrass him or teach him a lesson in front of me.
This location has the rudest, laziest employees. I don’t even go here anymore because it’s not worth it but my boyfriend wanted something. The person on the headset mumbles and took my order wrong because they want you to leave as fast as possible and don’t want to take your order in the first place despite applying for the job and taking the position as headset/order taker. I got to the first window and the girl wordlessly reached for my card, shut the window, then handed it back to me without a word and shut the window again. So I pulled to the next window where two girls were laughing and pushing each other instead of handing me my order so a guy handed me it instead. I asked for ketchup only on the sandwich but they put all mayo instead. The girl on the headset said about 2 words during my order so I’m not surprised. I didn’t ask for them to fix it because that would be a joke. They will barely speak to you in the first place. It’s sad because it takes out a perfectly good restaurant in VR that can’t function properly because everyone there is 15 and brain dead. Where is the manager and does he read these reviews???
The store seems to not do good around opening or closing hours. They will have you wait at the speaker often and will not say anything as if they are closed. Poor customer service.
Spoke to different people on behalf of my son , told me different things so
Nothing is consistent, finally spoke to a woman named ( Tuesday ) and she was extremely rude .
They have listed on their website and on Indeed that they are hiring, but when you call they do not answer the phone , and when they do answer they give you the run around. Then ended up telling me that they are not hiring but online it says you need a cook . Which is it ? Stop false advertising that you are hiring if you don’t want to take this seriously. You have people that really do want to work and that need jobs
Their drive-through is extremely slow.. After waiting in line for 25 minutes, I received old cold fries and brick hard chicken nuggets. This location's integrity is shot please take my advice and don't waste your money at the Wendy's on highway 61 in Villa Rica. You're welcome in advance.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 07:00 AM - 12:00 AM |
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