Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
Terrible service. I ordered the new krabby patty meal and a chicken sandwich through DoorDash and instead they sent me two orders it stale fries and nuggets. This location should be avoided and the location owner should seriously fire the staff. The cashier that processed my order was Juanita.
Got Krabby Patty meal. Food quality was decent but didn't get the stickers people were talking about that come with it and it was a long wait to get the food. (20 mins drive through with maybe 6 cars)
Waited half an hour picking up a door dash. Hire more people or shut it down
7/17/24: Tasty fries ???? & chocolate ???? frosty drink????. The workers were nice.
Best cashier ever. We even had changes to the standard and she nailed it. Food also came up super fast and it was the best spicy chicken sandwich I've had at a Wendy's in NY. Cashier also handled a line out the door with expertise. Best Wendy's location in Rochester!
Drive thru staff were unfriendly and apathetic. Cut us off to tell us our totall THREE TIMES while we were still ordering. And then they forgot a part of our order. Really upsetting experience.
To update, they are horrendously understaffed. Something is wrong if it takes 10 minutes to get from order completion to food in hand.
Idk who was closing the other night but I’ve literally never had a worse drive thru experience before. Lady taking the orders was loud, rude, and abrasive to the point it genuinely made me uncomfortable just overhearing her take other peoples orders. Hire more or better staff as I doubt I’ll ever return to this location.
I went through the Drive through and the person taking my order was rude and rushed me. At the window I pulled out my rewards to get $2 off my salad, manager Just looks at it after I said it'd supposed to take it off, she just looks at me. Then i look in the bag to find out I don't even have the right salad dressing!! Please train your employees better!!
I placed a mobile order while getting gas to save time. My order took forever 3 walk ins and 2 cars behind me in the drive thru got their food before mine. The food is had recieved after waiting was cold. I then missed my daughters girlscout Halloween party.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 02:00 AM |
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