Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
do NOT get the krabby patty meal, it doesn’t even come in the cool box and it’s like any basic burger from Wendy’s I expected more from the money that was wasted to buy it! The pineapple frosty was not even that good, and of course basic. I don’t know what all the hype is about but I DONT recommend getting it, just order a classic burger and fries, smh????
It's never fun to have to complain but I had to and for a promo meal and something my children and I looked forward to all week. I was the least satisfied my fries weren't fresh and the worst part is my meat on my sandwich was still pink If I'd known I have to ask for well done food I definitely would have. Now the frosty was ok I think it could have used a little more under the sea but it wasn't to bad. But overall I got 3 meals and for ten dollars a meal I expected more. I didn't get a receipt I tried to post this privately to the customer service website but it wouldn't let me since I don't know the store number.
I ordered the Cesar Salad and it was so Small and no croutons for almost $9.00.
Then they forgot one of my 10 piece nuggets that I ordered. And they knew it.
There is no excuse to forget something for an order. It's on the SCREEN!!¡
Consistent let down. This location more times than not get my orders wrong. Whether I order ahead, order at the location, or order delivery; one or more things show up wrong. I’m tired of wasting money with this store. You should save your money and not shop there as well, until they switch Management or Ownership.
I Just had a bad experience at this Wendy’s location via drive thru. Once I ordered my food and got to the window the young lady in front of me came
Running back to the drive thru window and said she never received the ranch for her nuggets and the employee gave her one. She was satisfied.. however due to that incident I double checked my bag., and it had ranch instead of honey mustard. When in turned my head to ask if I can exchange them for the ones I had asked for, the window was shut and his back was them turned on me and the curly headed kid then went to the register and had a smirk on his face, and deliberately closed his eyes to act as if he didn’t see me waving nor did he hear my honk. But the boy that was around the corner heard me, seen me waving and he asked what i needed and I told him 2 of the honey mustard in exchange for the ranch I was given. I handed him two, then got 1 back.. food was fine
9/20 at about 6:45 I went to order dinner for my family to bring home. I get home and realize I was missing a burger. I get on the phone call them and all I wanted was the burger that was missing(not to mention the waste of time and gasoline)
I spoke to GM name Esperanza, no people skills, or apologetic for their mistake.
She wanted me to take everything back, which I got home and my kids were ready to eat. She was like I can’t do anything if you don’t bring me the food back. I repeated my self telling her I only want what was missing….. they failed to put my receipt in the bag. Which I told her about and again said if you don’t have a receipt there was nothing she could do….
She was very unprofessional, she hung the call… I kept calling back, they wouldn’t pick up, after so many calls an employee answered, and everything I heard on the background was the GM saying I just spoke to her all she wants it’s free food! Come on men, I buy her lunch for months. All I wanted was what I pay for and I wasn’t gonna stop my kids from eating their food just because someone wanted the food back….. I ask her for her DM name and phone number she told me to figure out on my own. After all that of course I’m not going back not even for what I was missing taking a chance she does something to my food.
Poor management.
I hope DM read all the poor reviews and do better with her management team.
Don’t go to Wendy’s on trail lake!
Please Don’t go to Wendy’s on trail lake!
I felt invaluable as a customer that thank God doesn’t need no free meals, yet I need what I pay for, because I work very hard for a full meal!
Zero Stars!! I saw the commercial for the new pineapple frosty so I scrambled to put my shoes on and darted out the door. It was 12:30 and google stated that they closed at 1:00 am. Showed up at 12:34 and the girl working said they close at 12:30!I know for a fact they don't close at 12:30 because it USED to be my go to 3-4 times a week. Needless to say, as much as I want to try that new frosty, it will never happen. I'm done with Wendy's and sadly ,my family is too. Smh
Unfortunately, the food sucked. Customer service was actually great!! I can say, from my time working at Wendy's when I was younger.... the chili was watered down, meaning they added water to it to stretch it out for the rest of the day.
The frosty was the consistency of a milkshake barely. Very liquid. Two things.... either they ran out of frosty mix and barely put some in or they started the machine on defrost to prep and close it down. Very disappointed. Shame on the manager on duty. Cutting corners is not representative of Dave Thomas's standards. No pun intended. I will go back, but when I know that particular manager is not there.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 08:00 AM - 12:00 AM |
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