Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
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Playground
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Rude drive thru employee. Kept ringing me up for what things I did not ask for. I ordered an egg and cheese biscuit combo (which is an actual combo for 4.99), She put a Swiss sausage egg croissant and put no sausage. I told her that was incorrect and said what I wanted again. She then but a sausage egg and cheese biscuit with no sausage (6.99, so I'm being charged for an ingredient I don't want and not getting) She then jumped in and said pull to the window. I said first I'm not doing with my order and second you still have my order wrong. She argued with me that she did not, she had it right because she put no sausage. I again told her she was wrong because I know for a fact there is the exact combo I asked for because I get it like every week. She then said well how much is it I don't see that. I told her and she left it as it and said was there anything else. I said yes once you have my order correct. She told me to just pull to the window and she would try to fix it there. So I said forget it and left because I'm not letting you ring up what you want and I can't see it just for me to get the receipt and you still have it wrong, if I even got a receipt. Then I tried to call them as I left to speak to mananger so they could correct her and their phone number is disconnected.
Worst customer experience, unprofessional staff and terrible service. No gloves, no mask. The girl picking fries with her fingers from the basket and eating right there. Ordered Dave's double and spicy chicken. Burger was very dry and tasted weird, like rotten meat, stale buns, vegetables not fresh. The place is very dirty. AWFUL, AWFUL, AWFUL. Had a terrible stomach ache. This place should shut down !
Do not bother with this location. They are always slow and very disorganized, the food is cold. Today my husband went through thr drive-thru, and saw the frosties sit on the counter while he waited a long time for the food. The drive is like five minutes, the food was luke warm, and the frosties, which had an awful lot of foam on top, were liquid.
The past two times the kids meal hasn't even had a bag or activity with it.
As my husbad said "There's a lot of standing around and not doing anything". I get standing around waiting for a fryer to cook, but the food is never fresh enough for that.
The location on Eola and 34 is still slow but the food is much better so please fo there instead.
Highly disappointed with the speed of service. I kid you not I probably waited 10 minutes in the drive-thru for my food.
I always wanted to try the breakfast menu so after church I decided to try.
Probably the first and last time I will try. I was inside of what took so long on a Sunday morning as I was the only one at the drive-thru.
Just went through the drive thru and ordered a meal with orange soda and we received a meal and a soda with three dead gnats in it. I called the store and talked to the closing manager who told me he didn't know how the gnats got into the drink. He said it was unfortunate that it happened and that they hadn't received any complaints all day. He also said their cups were covered in plastic and asked if we had a drink with ice or without ice. Does that matter when you have gnats in your drink? I asked what they would do to rectify the situation and he said there wasn't anything he could do. He told me I could call the store manager tomorrow morning. Great service....I think not.
Here is the picture for proof.
The food took a while to come, I expected it to be faster because it is “fast food”. Anyways, the customer service was standard like all chains and not good in any way but definitely not bad. The food was decent and pretty fresh although some fries were green. If you’re in this area this place isn’t so bad, and won’t break the bank either.
This Wendy's does not take responsibility for the quality of their food. They place the blame on the supplier and refuse to make recompense when the standard of the product is way, way below their already low standard.
Garbage. Waited for 12 min, no biggie I get it, everyone is in need of people. No fault of theirs. That's not what this is about.
I ordered ONE burger, a single. And ONE small fry. How in gods name do you eff up that order?
Had the literal 2 items I requested it to NOT have. And it was a double. Not a good intro. Secondly, they gave me a bun with blue mold beginning to grow.
Is it OK to pay you in Canadian money here in Illinois? No? You ask for U.S. currency?
Well, I asked for a single, non expired food item. Is it OK to receive moldy garbage I didn't ask for? No. It's not. Get it together. If people have to wait an exponentially longer amount of time for their order, you should at least have the sense to get the order correct, and in code.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
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