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Wendy's

+1 304-346-9130
1617 Washington St E, Charleston, WV 25311 United States of America
Open Today: 05:00 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The store was a mess and the cashier was rude , not even a hello .
Didn’t even let us know that our food was ready.
Very poor customer service
Was not busy at all 3 people in the store.
Normally I don't complain or give bad ratings but this place wins the Darwin awards. Terrible service, very little fries in the box, horrible burger see the picture. Yes, it tastes bad too. When I went back in to get our sauces I had to call for help and got the "stank eye" from all the staff. This was a terrible experience. Worst Wendy's, worst service and must unfriendly staff I've encountered here in west virginia. Don't eat or go here!
Did the drive-thru to grab a couple of small burgers with lettuce and tomato. I ended up receiving two with onion and a little ketchup. Tasted dry and not what I thought I was to receive. Oh well, I'm sure I'll try something else the next time.
BTW: The ordering girl by the drive-thru line is nice. It makes it easy to get through and get going.
At least 15 workers just bumping into each other behind the counter. Dining room was nasty. No clean tables and trash on the floor.
The food at this location has always been great in my experience. Customer interaction, not so much.
This was actually a very pleasant time visit, the bad part is th at I had just placed a missing persons report for my fiancee. I spent the next 8 days(no overnights) in thís part of town, the East End near the Capital Complex, diligently trying to find someone who had spotted her there. I caught a break, because a manager of one of the nearby restaurants, remembered seeing her the first day I arrived. I asked where she was and he told me that he would tell the police where she was, not me! I got kinda sore at him, but then again , I could be a serial killer who is stalking and even domestically abusing her, so I understood his reluctance to give any info to me at the time. And keep in mind that other personnel corroborate his story, and said they stood there talking for approx 30 minutes or so. So I was interested in seeing where this information was leading to. But the police says he talked to her and she left and he hadn't seen her since, and had no idea where she was hanging out or who she was hanging out with. This was puzzling, but I accepted the info and commenced staking out the area, as I said, for the next 8 days missing her by moments at times, or so it would, and Wendy's was headquarters of my Investigative efforts. I love Wendys, but forgive me for not wanting their food 8 days in a row, both lunch and breakfast and 1 dinner thrown in, anytime soon. But the food was excellently prepared, the atmosphere was calming, and the mgmt offered as much assistance as they could in the given situation, and the crew promised me that they would keep their eyes peeled and alert me if there was a sighting, and everyday, like I say somebody saw her and I would miss her by minutes 3 different times so I was hopeful that I would bump into her soon! I must explain that my fiancee is diagnosed with schizo-effective disorder, which is a much milder form of schizophrenia. The voices, delusion, and depression and anxiety are present by not at the level of the before mentioned diagnosis, yet she has her moments when her disease takes over and she can wander at any given moment, as a child does and be far removed from the vicinity and need rescuing. It's all innocent and she just needs to stay focused and she's on top of making good choices most of the time, but at other times, even with her meds stabilized and with no recent episodes under her belt, she can still drift at times. I liken her mindset, at these trying times, to a severe case of ADHD, which requires continual monitoring . I have to be focused as well for her and be able to empathize with her efforts to be normal and not be frustrated or to show frustration, because her days are accomplishments in themselves. She tries very hard to do the right thing, but we all have our moments. I wouldn't trade my days with her her for anything in the world, and I was faithful that God would see fit to give her the means to return home safely. But here's where the twist comes in. On the 8th day, as I was speaking king to her mom as i had been doing for the last 8 days faithfully , she told me that my girl had been arrested for some tickets from 2017, and had been in jail the whole 8 days, under lock and key. I wouldnt wish jail on my worse enemy, but today I was thankful for that place, and was glad that she was not hurt, or worse. I thank God for protecting her and helping me to be the surety that she needs to stay encouraged and focused in this journey that we call life.
I really like the baconator myself. And you can choose from the baconator, baconator double, or baconator triple. So they have one for every size appetite pretty much lol. The baconator fries can be awesome too BUT I can't remember the last time I got a crispy fry at Any Wendy's in kanawha county! I don't know if they never change the oil in their fryers or if they let the fries thaw before frying them, or the freezers temp isn't right or what but Every Wendy's I've been to in kanawha county I've gotten soggy fries every single time! Which sucks because all they got to do is keep the oil clean & the fries properly frozen & they have the best fries around! Workers are always really friendly tho.
This store doesn't unlock their doors for breakfast. We had to beat on the doors for them to open up. They act like it's a hassle to serve you. That's why I go the the Wendy's on Virginia St. & Clendenin St. downtown. They act more like it's a joy to serve you.

Quick Facts About Wendy's



Today

Opening Hours

Monday 05:00 AM - 01:00 AM
Tuesday 05:00 AM - 01:00 AM
Wednesday 05:00 AM - 01:00 AM
Thursday 05:00 AM - 01:00 AM
Friday 05:00 AM - 01:00 AM
Saturday 05:00 AM - 01:00 AM
Sunday 05:00 AM - 01:00 AM

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