Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This Wendy’s location is usually pretty good. I tried their new pretzel burger the other night and it was actually pretty good, I’ve gotta say. Very filling, you actually won’t even want to eat the fries after you finish it. The price is a bit much for it, though.
There was no line, the kid at the counter answered his phone instead of taking my order. Sat around for 5minutes waiting until manager saw me and rushed over to help. She told the young kid to get off his phone and work but he just ignored her completely. Once order was made the same kid was off the phone, he threw my food in a ripped bag, made only half my drinks then got back on his phone to call someone ignoring the manager telling him he needs to work and get off the phone. Felt terrible for the lady manager trying to work hard while the useless kid did nothing. Should be fired, why pay a worker to not work.
July 20, 2024 at 4:30pm..the drive through was not moving so l got put of line and went in thinking it would be quick, l wanted a chocolate chip cookie. Employees are standing around waiting for food to magically appear. No one was working at the counter. The manager (guy with the hat), came to the counter. First he discussed the cash drawer with another worker before giving the customer his attention. He took the order and walked in back. Totally ignoring the rest of the line. I was next. I just wanted a cookie. 10 minutes later, I'm still waiting for someone to take my order!! Finally l walked out. What they dont know is that the Wendy's new england regional manager rents my house. This is not the 1st time l have had to report them to corporate. They need to work like a team and be at their stations. There is specific choreography they must follow.
Drive up window is a nightmare. The girl with the long hair fingernails has an attitude problem. She needs to find a new job. She has no customer service skills. The evening manager doesn't speak English to deal with issues. The girl bagged the order lied to my face when l asked if she had everything l had ordered in the bag. She didn't. So l had to drive all the way back again. Of course, l dont have the right to be upset because miss altitude problem cannot take responsibility. She took the order, but didn't bag it...but since she didn't display the total on the drive up kiosk, or hand a receipt, no one will ever know if she even goy the order right.
They're ALWAYS short-staffed and slow, and the very few employees are rude and unprofessional. There's a Dominican girl always at the register, and she will cut you off all the time when you're speaking while being rude. On top of that, they ALWAYSSSS either do something wrong or there's 1 or more items missing from the order. This Wendy's used to be the most decent one in the area, but for some time now, they changed their crew, and it's going downhill.
Came here at 830pm, had to wait behind one carordered a big bag and then asked what to drink, when I said coke she said no coke. Terrible service will never be back
Very rude service. No manners. Untrained staff who don’t greet customers. No “hello” no “how are you” nothing of the sort. Absolutely rotten. Doors locked, ya need a code for the bathroom. The one on the berlin turnpike is way better. Not to mention the very lengthy wait. Don’t waste your time.
Chilli is like soup here. Fryer oil tastes terrible on my chicken sandwich. Employees are great though
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 03:00 AM |
|---|---|
| Monday | 06:30 AM - 03:00 AM |
| Tuesday | 06:30 AM - 03:00 AM |
| Wednesday | 06:30 AM - 03:00 AM |
| Thursday | 06:30 AM - 03:00 AM |
| Friday | 06:30 AM - 03:00 AM |
| Saturday | 06:30 AM - 03:00 AM |
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