Wendy's Info
Amenities
Service options
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
Best WLM Reviews
This location is poorly managed beyond imagination. The employees are rude and the food takes a ridiculous amount of time to be served.
We went through the drive through today with only one car in front of us. We ordered burgers only and waited 19 minutes for the food.
The shocker was when the manager walked over and said “you got doubles right?” She literally tossed the bag at my husband and walked away.
Fortunately for this Wendy’s, they are the only drive-thru on this base because if anyone ever opens another option I have a feeling that this location could not treat customers like this and stay in business!
The absolute worst Wendy’s I’ve visited…worldwide. The cashier argued with me about how to input my burger order, then did it her way and it was made wrong THREE times before the guy came out and just asked me what I wanted (a simple condiment order). The selectable drink machine was out of all Coke products and they refused to fill inside restaurant customers drinks with the drive thru machine so I had to get a refund for my drink then drive thru to order a Diet Coke by itself, then walk back inside to eat. Completely ridiculous. Having a captive military customer base is a horrible excuse to justify horrible service.
Do better.
Would love to see the coke machines in the dining area fixed, they're always out of syrup, out of ice, and broken.
Workers are always nice in the drive thru. It's a Wendy's.
Perhaps the poorest Wendy’s I have ever visited. Slow service, poor customer service, and very dirty bathrooms. It is a great shame as this restaurant serves and Military base and its poor condition and poor service are an affront to the military members it serves.
Freshest 4 for 4 I've ever had! You can hop the fence to get there, but it's much easier to just offer the guard a bite of your baconator in exchange for access. Pro tip: he doesn't like tomato
The dirtiest Wendy's I've ever eaten in hands down! Works next door to it for 4 days. Restrooms and soda machines are extremely dirty so one can only imagine the condition of the kitchen. Toilet paper has been stuck to side of bowl for all 4 days. I also ate here 6 weeks ago and the same urinal was broken.
staff are horrendous. No customer service training at all. Only 2 orders per car at the drive through but wont allow patrons into the dining room until 1030... because you know, Corona only attacks before 1030. So if 3 people are in the car you have to drive in circles around the building. when asked what the difference between 2 different transactions in one car and a 3rd transaction with the car behind and 3 different transactions in one car, the girl had no answer. Great customer service and great waste of time. Wendys just lost several transactions for good.
The worst experience at a Wendy's hands down. Horrendous customer service by immature employees! My family of 4 and I got there after a long day in D.C. We hadn't eaten dinner yet and were happy to see that the Wendy's was still open for 15 more minutes. However, everything we said we wanted to order (4 for 4 meals and a couple grilled chicken wraps) the staff huffed and puffed about and said that it would take soooo long. The female employee (possibly the manager?) even went so far as to shake the frozen bag of nuggets and pointedly complain about having to fry them. Just despicable! I saw that they were done cleaning everything but they were still open and shouldn't be so rude with the customers and make us feel that we were really inconveniencing them for daring to set foot in their establishment. We didn't even stay because why should we be treated like that? Rude!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 09:00 PM |
|---|---|
| Tuesday | 06:00 AM - 09:00 PM |
| Wednesday | 06:00 AM - 09:00 PM |
| Thursday | 06:00 AM - 09:00 PM |
| Friday | 06:00 AM - 09:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 08:00 AM - 07:00 PM |
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