Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Make sure you CALL THEM OUT for not wearing gloves...spotted the fry girl throw a fry back in the batch w/out gloves..register lady almost served my ice without gloves til i told her and while i waited i captured a random 3rd person flippin these!! Management needs to lead by example. There's standards and this isn't it..
I wish I could leave this a no star review. Wendy's in Lufkin Texas suck. I waited over 15 minutes at the speaker and still got no one to take my order. So I drove off. This is the third time. I will never go back there again. They have lost my business!
I don’t ever leave bad reviews, but the customer service at this specific Wendy’s is laughable. The strangest part is the consistency of the rudeness and attitude. If you’re having a good day, don’t come to this Wendy’s, they don’t serve enough alcohol to make the experience worth while.
If I could give zero stars I would. All of the restaurants closing in Lufkin, I can see why. The service is dismal. No one wants to have to deal with a horrible attitude at 930 in the morning. The attendant was typical of the service I’ve come to learn is the norm for this town. And they were out of biscuits. WHILE RUNNING A SPECIAL ON BISCUITS. It’s getting to where eating out in lufkin is not worth anyone’s time.
Relatively quick service and tons of seats available upon arrival. The food wasn’t great and it appeared half of the drink options from the fountain were not available.
I ordered a biscuit and potato wedges. When doordash got to Wendy's they were informed they did not have biscuits and they did not have potato wedges. Doordash said that I couldn't cancel the order because Wendy's said it already prepare the order. So I had to accept the order or loose my money. First, how do you prepare something you don't have. Second, they said they would give me a frosty in place of the potato wedges. Its 9 in the morning and I don't want a frosty. I suggested replacing the wedges with another sausage on a bun because they didn't have biscuits. The answer was, and I quote, "No, I'm not doing that." After refusing the frosty, they suggested french toast. I agreed to that. Then, guess what, they found the potato wedges. The doordash employee went above and beyond trying to help. The Wendy's employee was acting annoyed at having to do her job. This is bad management. I should have ordered Burger King or McDonald's.
Apple pecan salad should have pecans. There is no dressing. The excuse we got well its a new person in drive thru.no damn excuse ????!! No I will not drive 30 minutes back for ya to correct it!!
Food took forever, asked for 2 crispy chicken blt. The sandwich bread was hard limp Lettuce and no blt items. Fries were just soggy and cold. The employee was extremely helpful and very polite.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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