Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Well, this is the best Wendy's I've been to in Topeka. A thousand times better and cleaner than the one on Wanamaker. ????????
The lady that ook my order was very pleasant.
The fries ???? are hot and have no salt. ????
The burger looked amazing. It was a little dry, but it wasn't overwhelming with condiments.
The dining room was clean. I didn't see any dirty tables.
The bathroom could use a little love.
I would have given them a better rating, but I think whoever was in charge was using some bad language. Definitely not for the young ones to hear.
I will definitely be back to try
Placed an order in drive thru. Asked for a blueberry pomegranate lemonade. Got to the window and was handed a pineapple lemonade. Informed the employee. I get it, mistakes happen, no big deal. I wasn't even upset about it. What I was pissed off about was the ugly attitude that I got. She snatched the drink back and wanted to be rude. Excuse me, I didn't mess up my order, you did.
I went in around 12:30, knowing it would be busy. I was fine with that. But the young girl behind the register was super slow, almost seemed lost, and didn’t have any customer service knowledge. She took everyone’s orders then stopped at me to get them ready. Again she seemed lost, like she didn’t know what went with what order. No one helped her, the fry guy just stood there and even took a quick break while she tried to gather everything together. After waiting for around 15 minutes, during which I went through the app to see what deals there were and selected the one I wanted, she finally was ready to take my order. I help up the QR code for her scan in and she looked at me and said,”what’s that?” After waiting for a total a of around 30 minutes just to give my order, I had enough. I just said ,”Nope, I’m done,” and left. I know I have seen her multiple times in the last couple of months so I know she is not new, but not to know what the Wendy’s app looks like, really. If she can’t do the job why is she still working the counter? Because of this, I will never go back to that location and will tell everyone I know what happened and not to go there. I expected it to take a little while since it was lunch time, but to have that happen after waiting that long. Nope, not again.
Placed a order via the app for pickup ASAP. Once I got to the Wendy's my order was not ready and had to wait an extra 15 minutes to get my order. The kid behind the counter first attempted to give me a raspberry frosty, which Wendy's doesn't even sell. Then tried to give me spicy chicken nuggets when i ordered regular nuggets. I had to request that they replace my chocolate frosty because it had been sitting on the counter for 10 minutes. By time we got our food the fries were semi cold and the nuggets were oddly cold and overcooked. The manager was the best part of this experience as she stepped in to help with the confusion that the kid behind the counter had made of not just my order but other customers orders as well. Not sure if I'll visit this location again.
I came in right after lunch rush on a Saturday and Elijah was holding down the fort solidly. Prompt, polite, and patient with the ordering process when I used my rewards app points for a salad. He made sure to check the ingredients of my order carefully when I mentioned my allergies, and the team made sure my food was made without my allergens. The fries and nuggets were hot, crisp, and delicious. Despite it being right after rush on a weekend, the restaurant was clean and well-kept, and all the crew were polite and focused. Thanks for the great lunch!
This location can never get our meal right. Very rude and unfriendly staff. I had to drive back and the lady said that I had to reorder my items on the app because they made them wrong. They refused to remake my burgers. She was very rude, and uncooperative. Only got the mushroom on the side and had to ad them to my cold burger. This location repeatedly makes our orders incorrectly. We will not eat any Wendy's location unless absolutely necessary due to there lack of consistency, inability to make orders correctly, and staff's incompetence and uncooperative management.
The $5 biggie bag is my fav thing to get, but it's still a bit pricey to me.
The lady who served me was super nice and told me how to get a buy one get one coupon from a survey. Really clean and the sit-in area is almost always pretty empty.
Came here around 10:30pm or so, ordered a #9 and 2 biggie bags. Person taking the order was not the friendliest, said it would take 7 minutes for the chicken to cook, and I actually prefer to wait for fresh food so thats fine, but when they send out old chicken to make the drive thru standard is ridiculous and lazy. Also when we called to let them know they missed a baconator fry they said there was nothing they could do because the "new person" rang us up and it didn't say baconator fry. Thats also fine, because maybe they were new, but when I drive back to order just a fry, they now want to say the card readers are down and they've "been on the phone with IT all night", not knowing that I was there less than 20 minutes prior and paid with a card (yes, I realize it can happen that quick, but why lie about it?), so on top of unprofessional and inaccurate you can throw lazy on top. Didnt get a receipt so couldn't leave a review on the website. Manager was a skinny white girl in a blue shirt that took our order the time and passed her mistake off as "it was a trainee" and I cant say for certain but I'm sure she knew who we were as this location was not busy at the time and I can see why. Will not be back to this location anytime soon. Hope the "trainee" gets a better manager
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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