Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
This has become one of the worst fast food joints in the whole area. With zero cars in the drive thru you can pull up and expect to sit there for 5-10 minutes before anyone on the speaker even says “it will be a minute” They also get the order wrong every time. As a past fast food worker I’m usually understanding but this has been going on for months.
If you want fast food just go down the road to Burger King or Chick-fil-A otherwise you’re going to be waiting 20-40 min for a mid burger and old, dry fries.
We ordered grilled chicken wrap. But food looks completely different in a picture and in real life.
October 8 2024 Crabby Patty meal deal. 4:20 PM. Ordered ahead, pick up drive-thru. Girl at window was awful, rude, smarty, should be fired and pay for my meal and then some. She chose to argue with me and close window in my face when I tried to correct situation and order. Missing items, 1 burger had ghost peppers so it was inedible. Between her eye rolling and closing window on me I would say DO NOT GO TO WENDY'S.
Consistently terrible service. Extremely rude and condescending drive-through staff. This last visit, we were never asked about sauce for chicken nuggets and then were met with discusting attitude and scornful eye rolls when we politely asked at the window. This was after a very unpleasant and forceful ordering experience and attitude over a simple missing frosty. We also didn't receive any receipt, so there is no way to specify at least who was at the register. At least the food was good still.
During COVID I felt bad for the staff that had to endure some tough customers. I overheard obnoxious customers in the drive -thru but was pleased that the manager at that time had to even put up a sign asking people to be patient since they were short staged....BUT now the tables have turned- and it is some of the employees that are inexcusably curt, smart-alecky and plain rude. What's up with that? I am always mindful of being pleasant to people working in service jobs, but the Wendy's employees there now act like they are doing the customers a favor that they aren't pleased with having to do. Really? Well, off to another drive-thru - Wendy's not the only game in town!!!
Pulled up, a lady abruptly said we are only taking online, doordash orders with an attitude.
Every single time I’ve come to this Wendy’s the experience has been bad. There is a huge lack of professionalism, food quality is also very poor.
This is the worst Wendy’s I’ve ever been to.
I don’t know what number I need to call to report an incident but me and my partner both got food poisoning from this location last night! I’ve been up in the hospital in the ER. I need to make a report.!!!
And whoever was on shift, you need to give them a talking to
I recently visited the Wendy's in Solon, and I have to say, Colion was absolutely amazing! From the moment I drove in, he greeted me with a big smile and made sure my order was perfect. His friendly attitude and attention to detail really stood out. It's not often you come across such excellent customer service. Keep up the great work, Colion!
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 08:00 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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