Wellspire Medical Group Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
Wana feel better ❤️???? health wise well DrLaura O is the best! My husband has had several doctors in the past and no one understood him . He is feeling way better and I think she’s a keeper ! She’s awesome ???????? ❤️
My brother went to the doctor about an ear infection and the doctor said she was going to proscribe medicine to the pharmacy. It had been a week and when I called, the lady on the phone continued to talk over me repeating the same thing over and over and wouldn’t let me speak. The employees are extremely rude and have no idea what’s going on in that office. Incompetence.
Went to dr at Wellspire. Did bloodwork that revealed my testosterone extremely low. I was put on 100mg a week of testosterone. My exact question: "if I end up holding too much fluid, can you prescribe a diuretic. She said, no problem. Four weeks later I can barely put shoes on, edema, etc. called Dr and asked if I could get on diuretic and I was told to go see my primary care Dr, who doesn't even know I'm on the testosterone. Made appointment with new Dr hoping for someone who will treat the side effects of the drugs they prescribe. To top it off the Dr said she wanted to see me in May! It's the first week of March! If more people would switch Drs when they have a bad experience more Drs wouldn't do things like this. Proceed with caution with dealing with Wellspire for harmony therapy!
I’m a new patient to this practice and was scheduled over a month ago for testing at the Humble location for this morning at 9 am.
I received two email reminders in recent weeks stating my testing is at the Humble location. I arrived at the Humble location this morning at 8:45 and was told that the testing location was moved 3 weeks ago to Memorial Herman Northeast location. I told receptionist that I was never notified of the location change. She insisted that all patients were called and informed of the change. I never got a call, no voicemail, and no email other than those stating the Humble location.
I ended up late to the new location.
Then, I check in at the new location and I am informed that I have a substantial copay for my testing, of which I was never informed.
In all my years of dealing with doctor offices any time there is a copay greater than $100, it’s normal practice to contact the patient and inform them that insurance was verified and what they copay will be on the day of service.
Needless to say that my experience with this practice this far is less than acceptable in regards to front office customer service.
Very SNEAKY business practices!!! I didn’t know until today that I was paying $90.00 just to have blood drawn at this doctors office. They hire a different company to do this, which your nurse could do and be included in your copay. But because they hire out a different company to do this I thought the $90.00 was my copay, turns out it was just how much I was paying for them to take my blood. I have never had something like this at another doctors office. It is unnecessary extra expense that patients have to pay out of pocket just because they don’t want to pay their nurses to do it. I will be looking for a different Doctors Office from now on. Be aware of this extra charge you will get out of pocket if you have blood drawn and labs done with them.
A couple of my neighbors recommend Wellspire. I’m so unhappy with many aspects of my new patient experience. It’s dang near impossible (or takes forever) to talk to an actual human there. The patient portal is not working, after talking to live people and the online chat help. Every time I call the machine says their texting system is down (for the past 2 months). The doctor I saw was abrasive, rushed and made me feel like I was wasting her time. I’m
Not a Karen I promise, I just had high hopes after hearing the glowing reviews.
West Lake Houston location
Dr. Ferinetti is just great. She addressed all the questions my son asked gracefully and objectively. She always assessed me with precise information and options to take care of his knee pain. The nurse was very nice and explained what was going to done to my son. I am very pleased with her and her team. Good job!
This place is a joke and the worst medical practice. For one thing, I can tell you that these doctors missed tons of diagnoses. I had to go to a specialist because these doctors are too relaxed and lazy.
Quick Facts About Wellspire Medical Group
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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