Wellspire Humble Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
The drs and staff are caring and accommodating. I thought I had an appointment today but I was mistaken. Dr Chou and his staff worked me in. I am so grateful for the level of care and accommodation that I received today. I drive over an hour to see Dr Chou and I am never disappointed but often amazed at how cares for his patients.
I won’t go here again. They sent a 25.00 bill to collections after sending “four bills via mail”. No curtesy phone calls or emails. Seemed very harsh. Would prefer to pay same day. Hopefully they update their billing services. Definitely recommend paying immediately after care.
Came in to get an ingrown toenail removed (with the in-house Podiatrist). Paid an office visit and then $140 after they billed the insurance. We were told it will never come back. Well we ended up back in the office. The toe was infected and oozing puss. She said that she didn't know what was going on and gave us some cream to put on it for a week. That only helped for a while. Now the toe is infected again. Not wanting to return this office I had to go to a whole new doctor who had to do the procedure again and pulled a big piece of nail out of the toe and he said to me "I don't know what she did but she didn't remove the ingrown toenail". Now another $150 later..... so now I am in it for $300. I should have known better though... when we needed to be referred for another specialty we were told not to see the doctor there. So, I guess I should have thought about that and went somewhere else in the first place.
If you don't do what the doctor wants you to do you get treated poorly after the fact like being yelled at to just walk when I lost that ability due to No one wanted to rush anything my doctor never smiles I feel like he hates me I've recently started to see a PA and it is so nice to be treated nice and like she truly cares I don't know why I took the abuse of the doctor for so long. I'm glad he wasn't available and I really needed to be seen due to an emergency hospitalization in which I was touch and go for awhile it woke me up that there are qualified professionals besides doctors to treat and evaluate I will leave another and I hope it continues to be good with the PA and I'll leave a better review
Welspire decided halfway through the year to stop taking my insurance. Puts me in a difficult circumstance to have to pay cash when I found out the day of and then having to change my insurance to be covered. They should do this at the end of the year when their patients are changing insurance or renewing. Not in the beginning or middle of the year, which makes it very difficult for us.
I have seen a Nurse Practioner there for years then I moved out of town for about 6 months, moved back and was going to go back to her but not sure now. I contacted them to get an appointment and it will be 2 weeks before I can get in and I am out of my blood pressure medicine so contacted them to see if they could give me at least 2 weeks of my medicine until I could see her. They never got back to me so checked my blood pressure and it was 205/113. Thanks for being so efficient Ha ha!
Terrible customer service. Every month it is a battle to try to get a refill. I have been calling every other day since January 22, today is Feb 2. Still no results, just keeping saying I dont know what to do. Pharmacy says that they have sent exactly what they need and getting no response. Current hold time has been 20 min and 36 seconds. So over it.
If you are looking for place where the doctors truly care about the well-being of their patients this is the place. Dr Jeff Wang is caring and awesome! And when I met Nurse Practitioner Tiffany Mauldin I knew she was doctor for me I could talk to her about female medical problems and my medical conditions that I have and she listen and gave best treatment for me. The front desk is professional and caring. The ladies in referral department are awesome.The medical assistant on the phone and on the floor are awesome and caring. The on site lab and x-ray is great. Speciality doctors are on site and awesome. It just an awesome place.
Quick Facts About Wellspire Humble
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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