WellSpan Urgent Orthopedics - York Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
I was nervous to go here because of the reviews. However, I had a great experience. My partner and I went in this week because of shoulder and clavicle pain that hasn’t been going away. We saw Dr. Palmer and he did x-rays and a physical exam of my shoulders and clavicle. Thankfully no broken bones, likely a rotator cuff tear and he gave us at home exercises, anti-inflammatory med prescription and referral to PT. He spent a lot of time answering our questions and explaining next steps, especially for the clavicle pain and offering helpful thoughts on what could be causing it even though it’s not a bone or muscle issue. As someone who is always scared of going to the doctor, I was very grateful for the time, expertise and care he and everyone else provided.
Molly was very knowledgeable and has ideas on what is causing issues others have been stumped with. She explained everything very well and answered all my questions. The rest of the staff was also very kind and knowledgeable. I reserved my spot before I went and didn’t wait very long.
I was in Sunday July 27, 2024 around 2pm. The doctor, receptionist and intake nurse were extremely nice and helpful. The lady/nurse or whatever she was who fit my brace and barely knew what she was doing, was not. I went in originally thinking my acl was torn. Thankfully it’s not, but the lady asked me to move from the bed to chair with no assistance, I end up injuring my leg AGAIN, getting down as she’s staring at me watching me cry and in pain across the room all silent. Honestly if you have no compassion why the hell are you working there? Get a different job. Not to mention she caused me to injure myself more from not doing her daily tasks in assisting patients. For staff reading this, patient name started with Taylor.
Dr. Tucker was very kind and attentive, I have no complaints whatsoever about her. The x-ray tech was also compassionate and efficient. Unfortunately my experience was already ruined prior to meeting them because of the medical assistant doing the work up. She literally got into verbal altercation with me. She refused to listen and was accusatory and unprofessional. She clearly hates her job and doesn't care about people. I will tell people to RUN and don't waste your time going to this location due to the lack of empathy and outright hostility of this person. Additionally, the exam room was dirty from the counters to the exam bed. There were no pillow cases and a small piece of paper covered the dirty exam bed. It was literally filthy and I immediately took a shower when I got home. I hope this review will help someone out there.
Always low wait for us.
Fast imaging on site.
Helpful & cheerful staff.
Corey was amazing at explaining & treating my tendinitis. Knocked out my inflammation quickly with prescribed meds & gave me great advice on stretching & strengthening.
Appreciate the fast & friendly service!
Was having extreme pain from a torn rotator cuff. Called regular office and they suggested since I was in pain that I go to this Urgent Care. Everyone there was kind, listened to what I said and treated me with respect. Dr. Tucker was so nice...ended up having to have a shot. She was gentle and I never even felt the shot.
The lady at the front desk forces you to use the kiosks after I preferred to check in with front desk staff, they force you to use them even if you don't wanna use them, wellspan should give you the option if you wanna use them or check in with front desk, they can't force you to use them if you don't want to, staff also unfriendly , I don't recommend this location and wellspan facilities need to give you the option if someone wants to use the kiosk for check in and not force someone, these kiosks are a waste of time and money!
Went in for excruciating elbow pain. Calcification tendonitis
Had the same thing in my shoulder a few years back, got a cortisone shot and in a few hours started feeling better.
Today I asked for a shot and was given the run around. Pa said Well shots are ultrasound directed. Don't want to hit any nerves. Called in this evening and asked about the shot since I have been crying all day in pain. Meloxicam and Voltaren are not helpful. I called Asked if there was a doctor on tomorrow since I really need a shot. Come to find out all physician assistants can give cortisone shots. It's up to their discretion if you need one. I can't keep calling off! I need to work! I am so upset that I was not helped!! Now I have to go back pay another copay and beg for them to help me! The pain is awful, I've been crying all day. Had to add a part 2. Didn't sleep all night since the meloxicam did nothing for the pain and it also exacerbated my asthma. Went back this morning and saw Scott. He explained in detail why I could not get a cortisone shot, since that's what I thought I needed from previous issues I had and that was the remedy. He gave me a better med that would not affect my asthma. He set me up for physical therapy. Gave me some good tips on how to help with the inflammation. It's a shame I had to go back twice yo get answers and some relief. Thanks Scott!
Quick Facts About WellSpan Urgent Orthopedics - York
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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