WellSpan Urgent Care - Shippensburg Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
I took my daughter to this urgent care for pain and pressure in her abdominal area. I understand that this is a urgent care and that the medical treatment is minimal. However the behaviour of the provider Donnell Jones was unacceptable! From the moment she walked into the room you could tell she was annoyed. Snapping "what is going on today" my daughter that is just of age, tried to express herself through tears. The provider couldn't even be bothered to offer advice on over the counter meds to help her with some relief until we could get to our family doc. She simply threw her hands in the air, shrugged her head and said try Tylenol. The lack of human compassion from her was just disgusting! We left and went to Walmart and spoke to a very nice pharmacist who took the time to listen and helped us find medicine over the counter that gave her some relief until we could get into her regular doctor. If you lack the skills to provide another human with some respect and empathy maybe you should try another profession!
I'm very thankful for the Shippensburg Urgent Care...so empathetic... and what a speedy visit! In and out within a half hour. All were very professional... Lauren took me to the exam room and was very friendly. A special thank you to Rachel, who diagnosed and treated my ailment with calm, knowledgeable efficiency!
I waited for a long time in the waiting room and in a room. when seen I explained that I tested negative 3 time for covid. NP saw some redness in my throat and stated since I had a sore throat I needed to be tested for strep. I never stated I had a sore throat at all. I had coughed for 3 days in a row. she tested me for strep and said if that comes back negative i probably have Covid. I explained again that I tested negative 3 times. but instead of helping me I left with nothing but a it's probably Covid. I actually had shortness of breath and Pneumonia. Shame on this facility. they will brush anything off to walk out the door by 8pm.
I went in for asthma. I was seen in 15 minutes, but they didn't help me release by symptoms ???? before discharging me. I was gapping, the doctor listened to my lungs ???? and sent me to CVS for my inhaler. OMG ATM, at CVS waiting for inhaler. They said it might take up to 1 hour. ???? ???? ????
I went to the urgent care today and I saw alecia hey. She was AMAZING. Ive never seen this provider here and usually my experiences are...ok, but alecia was great. She was so kind and caring and very informative!
Don’t bother making the trip there if you don’t have insurance and don’t have the funds to pay upfront. I only went because I was told that they could send me the bill. I get in there and she wanted payment upfront and said I wouldn’t be seen without it. I was crying in pain and extremely uncomfortable due to it. I asked if they could bill it because I havent gotten paid yet. She said no, come back when you come up with the money. I was so embarrassed. Definitely never going back there again. Left embarrassed and crying in pain.
My experience at this office on a Sunday morning was pleasant and professional. Brittany at the front desk was friendly as she checked me in and later, as she assisted me with a unique need. During my wait, I perceived a calmness among us patients, an attitude that was facilitated by Brittany. CRNP Alexis provided excellent care, responded to my questions with tact and patience, and put me on the road to recovery. If you're reading my review, chances are you've read or heard several less-than-flattering opinions of this office. I would encourage you to try it out for yourself. You might find this location and the professionals here to be even better than you expected! Get well soon!
Don’t bother going here especially if you do not have insurance because you will be treated differently. Some of the nurses I had were nice but the lady at check in wasn’t very professional nor friendly and the nurse practitioner Alexis I had didn’t seem to want to be bothered. They act like you’re making symptoms up and they clearly do not care. You’re better off using extra gas and traveling elsewhere like waynesboro hospital.. where they actually take the time to listen and care. Would not recommend this place.
Quick Facts About WellSpan Urgent Care - Shippensburg
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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