WellSpan Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
Feeling rough for a good bit, decided to go there. I am happy I did. From the time I walked in and was examined, it was great. The young lady at the front desk to the medical assistant, the nurse practitioner in training to Candace, I was treated with respect and efficiently.
I brought my sister here, who is immune compromised, for a bad cut to her foot. She has Care First Blue Cross/Blue Shield insurance and they denied her treatment. Her insurance is accepted all over the world, but for some reason or another, this place said they could not accept her insurance. However, they said if someone without insurance came in, they would likely not be refused, it would depend on the situation. So she asked if she could just pay with a credit card and they said no! Unbelievable. Maybe her leg needed to be falling off for them to see her.
Front desk person was polite at first and later on comfortably displayed bigotry. She also had NO medical education. They had a "mother" delivering her two children with "strong suspicion of strep throat" and didn't have them masked or herself. Real great parenting and care for community. The staff didn't mask them, but had a box of masks out for use.
After I delivered the person I dropped off, they called me and said the person needs a hospital. The person was throwing up about every 10 minutes and in danger of extreme dehydration. So they asked me to pick them up. Firstly, wrong reaction. Secondly, delaying this patient without basic medical care, then calling a non emergency person to transport them and showing very little care to the situation REEKS of no medical training whatsoever.
Not that any of you Pennsylvanians will care, but they also screwed up the pronouns of this person despite me correcting it FOUR times.
None of the other patients seemed to have much love for this detached, incompetent group of "medical practitioners." I'm former US Navy medicine. Your practice is heartless, a disgrace and will make for fine media in the upcoming days.
Very friendly and fast service. Was in and out in around 30 minutes. Doctor diagnosed the problem correctly and prescribed the correct medication; problem went away. I saw Dr. Boateng, and although he was correct in everything, I wish he spent more time walking me through everything. He seemed very rushed, and I don’t remember them being that busy.
Great Staff, they were respectfully with great manners, very upfront about wait times, they have space for families if your visitng you or a family member they help out with more than just their pateenint as needed so if your a sick mom they help entertain your kid so that you can focus on your health- was there to due an illnees that had been misdiagnosed at another urgent care wish i had gone thier first.
Avoid this place and use Patient First in York. It's a little longer drive, but Patient First will get you right in and taken care of. This "Urgent Care" will have you waiting for hours, if they'll even see you, and their providers are nowhere near as good as Patient First.
It takes us an extra 20 minutes to get to the nearest Patient First and I don't even bother with this place anymore. It's well worth that little extra drive. You’ll save that time alone in the waiting room since PF takes you right back usually while these guys make you wait forever to maybe be seen.
My daughter and I have both been misdiagnosed by the providers here and had to either come back to this location or go to Patient First for competent care.
They're constantly short staffed here and will just refuse to see people depending on age, symptoms, or their staffing levels. Check the other reviews to confirm. They've told us they didn't have a pediatric provider that day also, or that they were short staffed and wouldn't have anyone available all day to see us, even though we got there shortly after 8.
This is the worst Urgent Care I've ever been to in any state in the US.
I’d love to recognize Jen and Dr. Leach. I got my very first set of stitches and they went above and beyond to make sure I was well taken care of. Jen gave me snacks and something to help my nausea. I was very afraid but they made my well being a priority and made sure I had what I needed to make it though what was a terrifying experience for me. Thank you!
The lady sitting at the desk who signs you in was very nice as was the lady who saw me before the doctor came in. The doctor and X-ray technician I saw were either to worried about getting off work at closing time or just lacked basic human decency. To have to feel like you’re demanding someone to do their job is mind blowing. Not just this time but other times as well, it feels as if you are just a body to them. Make you wait to get seen and when you do get seen they want to rush you out of there. I saw another comment saying go to patient first in York instead, I would take their advice. If you are looking for general stomach bug or strep throat care try your luck, if it’s serious and is a big deal to you I would go elsewhere.
To add I’m 21 being seen for back pain that has been ongoing for years and gotten worse the last month, their efforts nor attitude did not match my concern.
Quick Facts About WellSpan Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
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| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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