WellSpan Urgent Care - Gettysburg Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
Had a good experience here. Receptionist on Saturday 12-21-24 was superb. Just made me feel better. Dr Shaw was personal and patient and helpful.
I received a call the next day as a follow up, how thoughtful is that??? In this day an age, customer service is like a ghost. Thank you for your care.
Didn't take long to get in and out
This place was terrible. I went in with my son. I am VERY clearly congested and my son is congested and has terrible ear pain. New, young doctor looked in both of our ears/throats said we were fine. Offered no solution. In the heart of flu/covid season offered us no testing. I told them I've been sick for weeks and work with children who are sick. How can my son be fine if he is in so much pain?? Went to a different place who said they couldn't believe they didn't offer my son something based on how the inside of his ears looked. This sort of illness is about as basic as it gets and this doctor made my kid suffer for days before we could get in somewhere else.
I went to WellSpan Health Urgent Care in Gettysburg, PA on August 9th, 2024. I was in for a simple visit to get antibiotics. I was seen by nurse Valerie Bennett. As I was leaving I paid a bill for $156.00. They said I was good to go when I left the Urgent Care, that everything was paid up front. I received an email on September 12th, 2024 saying my bill is past due and I now owe $216.80. I have no idea where this number came from. I was never told that there was going to be a partial payment upfront, then a greater payment later. I never received any notification until I got an email saying my bill was past due. Either the front desk lady taking payment or the nurse who saw me should explain that they are going to take a partial payment then charge me again later. I mentioned how cheap the visit was and was happy to pay the $156.00. The front desk woman agreed and told me to have a great day and printed me a receipt. I never was handed a breakdown of charges or anything saying I would need to pay again. I never received a bill in the mail, or by phone, or email until my bill was past due. It is bad business practice and I wish I was informed better. I'm happy to pay what I paid but I'm unwilling to pay this extra $216.80 they're harassing me with now.
Dr. Jacob, nurse named Michelle, and the rest of their team did a wonderful job taking care of me. They were courteous and professional. They worked hard to ensure that my health concern was addressed.
We took my son in for a tick bite that turned into a bullseye rash. The receptionists are not friendly at all but that wasn't a big deal. The real issue came with the doctor we saw. We saw Dr. John Dubin, he examined the bite and we informed him the bite happened within the last 1 or 2 days. He ordered a blood test, my son is 7 and this was very traumatizing for him. The nurses had a bad needle on the first try, so they had to stick him a second time. The results came back negative for Lymes disease within a few days. The rash came back within a few weeks, and we discovered after following up with his primary doctor that it is a commonly known fact that it is pointless to test for Lymes disease within the first 4-6 weeks of a bite because the result will always be negative before this point. Dr Dubin gave my son a blood test and traumatized him for absolutely no reason. I would avoid going to thus urgent care if possible. We have since went back for other medical issues and have had similar problems with another provider here where they do not listen or seemingly do not have the knowledge to be treating patients.
If you enjoy having your visit be shared amongst the workers and their significant others, to which your information is shared with individuals you manage (that are not WellSpan Employees) and than shared again in your place of work, then this is your best place to go for any type of emergency. I’m sure the juicier the better! HIPPA violation is medical malpractice, and not taken seriously even after being reported to the “appropriate,” employee. I’d give negative stars if it were possible, but in all honesty, this will continue. It’s WellSpan they can do whatever they want and not suffer the consequences. If you sue them they’ll just drain you with their legal team. Having two big conglomerates overseeing the majority of our horrible heath care system in this country makes it worse than where we were in 2018. One word to describe the actions taken after my HIPPA breach; Pathetic.
The Gettysburg Wellspan urgent care blew away my expectations. I cut my finger badly while on a trip to Gettysburg, over 100 miles from home. I hesitated going to an urgent care based on Google reviews, but I am glad I did. I went in at 3PM, and only 1 other person was in the waiting room. Check in was fast and easy. The receptionist was pleasant and welcoming. I only had to wait a few minutes.
The nurse took my vitals and cleaned up the injured area. Wow, it looked gross. Again, the nurse was fun, helpful and knowledgeable.
Then Stephen entered the room. Stephen is a PA who looked at my finger. The original plan was to stitch the cut, but on further investigation, I had no skin left to suture. My issue was a little more advanced than we thought, and Stephen came up with a great solution. Stephen was fantastic, very talented and knowledgeable and had a great bedside manor. Problem solved.
I am glad I chose this provider. Definitely a 5 star.
Out of town by hundreds of miles & needed an Urgent Care for our youngest. After a supremely unhelpful video call with a doctor through our (practically useless) medical insurance, our youngest saw a doctor here, in person. Short wait, meds prescribed, all set. Done & done. She was set for the rest of our very long school/work road trip. ✌️ Respectful, helpful. All interactions with medical professionals should be this easy & helpful. ✌️ Very grateful!!
Quick Facts About WellSpan Urgent Care - Gettysburg
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
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| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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