WellSpan Urgent Care - East Market Street Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
THEY MADE UP LIES AND VIOLATED MY DAUGHTER'S HIPPA PRIVACY AND I WILL BE TAKING LEGAL ACTION!!!! Worst experience in my entire life. Fair warning to any one thinking of taking your child here, please think twice unless you want children and youth to show up at your house. We brought my 3 yr old daughter here for an ear ache that she complained about earlier in the day. When we came here, one of the nurses made the comment about my daughter looking very thin and that she was pale and had dark circles under her eyes. While visiting there they had found that her heart rate was low and had admitted us to the emergency room on George St. So that very next day, while dealing with a parents worst fears about what is wrong with their child's heart, children and youth show up at her ER room for a referral that this nurse had made claiming that she is pale looking, malnourished, sleep deprived and sickly looking due to neglect and that we don't take her for her annual checkups. All of which is a bald face lie and I will be proving in court when I sue you for giving out her vital health HIPPA PRIVACY information. Had it ever occurred to you that she looked sickly because she was sick from an ear infection, hence why we were there in the first place? You said we don't ever take her to the Doctors, but what exactly were we doing there that day lady? And had it ever occurred to you that some kids are just skinny, just maybe some parents don't feed their kids McDonald's every day and not everyone is obese due to unhealthy eating habits? This lady should be immediately terminated from her job and never allowed to work nursing or be around kids again for outright lying. I will never, in a million years be back to this joke of a place ever again. Are you that miserable with your job that you have to make false reports and violate my daughter's HIPPA??? We were worried enough about our daughter that day and this evil business just added to our worry that day. I hope it was worth what little enjoyment you got for making drama when I see you in the courts for a lawsuit, because I promise I will be getting a lawyer and suing this place for every last cent I can.
Amanda has the worst attitude. Came in completely annoyed so I was short back with her. 0 eye contact, her tone was condescending. I ended up asking for a different doctor because of her manner and and she stormed out. A medical assistant comes in saying Amanda is the only doctor in there currently so no one else could help me. I said I wanted my money back then since I wasn’t being treated and they said no this counts as a visit… first and last time I’ll use this location. Reading reviews now on the poor attitude. I NEVER leave reviews. Take that as your sign to avoid this location.
I had a horrible experience yesterday. I had went to be seen two days ago and I voiced multiple concerns to them about me being exposed to multiple things and that I work with babies. They only tested me for one thing and not any of the other multiple concerns that I voiced. I came back yesterday with new symptoms and new concerns and the nurse who is supposed to care, didn’t seem to care. All she kept on saying is that you just came here two days ago, and she was really loud/yelling and aggressive about it for no reason. I honestly had to get defensive, she wouldn’t let me finish my sentences, cutting me off, giving lots of attitude, and doing all of that with my kids there. It’s her job to take care of people and she had an issue doing that for me. I’ve never been in such an unprofessional or uncomfortable situation like that in front of my kids at the doctors. I always try to teach my kids that the doctors is a safe place and that we should trust them to do what’s best for us, but the way she acted in front of my kids wasn’t adhering to the standards that every medical professional should have.
And come to find out they didn’t do their job thoroughly the first visit because when I came back for the second visit. They confirmed that I had an issue going on which I asked the doctor repeatedly and specifically about. And the doctor claimed that I was fine but I wasn’t.
Chose to go here because I have WellSpan insurance, and it's a great facility. The staff are attentive and kind, they listened to me and took me seriously even over a pretty small issue. My appointment was very affordable. Definitely recommend.
Worst experience ever, 3rd world country style...1st time I've ever visited an UC for a cough. The provider Heidi Wilkerson quickly rushed through a 5 minute visit proceeded to listen to my lungs told me to take a deep breathe and before I even fully inhaled moved the stethoscope multiple times without stopping at all to listen to my lungs then prescribed prednisone and mentioned an antibiotic however only ordered the prednisone so when I called back after completing the prednisone, as the provider instructed me to do, since the medicine didn't work the new provider for the day Heather Welty would not prescribe an antibiotic without another $50.00 visit. At the end of my visit with Dr. (I guess a doctor, none like I've experienced before) Wilkerson, I asked should I get a chest xray and she said if you want and quickly ordered that ($$$) when I went to get the xray and they said it was $400.00 i declined since I'm not on medical assistance I have to pay 100% the cost and Santrese told me the doctor wrote in her notes that I refused the xray which is a joke because the doctor wasn't even going to order it to begin with. The front desk staff was robotic just repeating the same message that the doctor won't prescribe anything without being seen and proceeding to hang up on me at our first call, thanks Santrese, of course, the second call after asking for her name she was a little less rude. Wellspan you should be ashamed of your Urgent Care, unacceptable.
Came in with my sick one year old on Saturday 4/27/24. We were seen very quickly with no wait. Kaylie was absolutely amazing at taking vitals. She also went out of her way and made sure I was able to get connected to MyChart to ensure I'd get his test results asap. She had amazing 'bedside manner' which is hard to find nowadays. Doctor was very quick and didn't even attempt to look in his nose or throat, the 2 things bothering him most. Was told he couldn't tell if ears were infected because of earwax but didn't offer to clean them or suggest anything to help other than Tylenol.
Every time I need to come here they are always top notch! And extremely helpful and friendly! I have been having back issues for years, been to multiple doctors..never any satisfying results..came to Urgent Care on Market and my doctor referred me to a neurosurgeon and I'm finally getting help and relief! Brought my guy in because he was having chest pains..and as soon as he told the receptionist..she and a bunch of others jumped up and took care of him immediately!
Worst experience. I visited center on weekend. It was good that it was open on weekend. But believe me. go to primary care center where you have some relationship with the doctor and they won't rip you off of your money without proper guidance and suggestions and real need.
The urgent care tested me without asking. I was not in a state to deny the tests. I don't understand why the test (covid rsv and flu combined test)costs 430 dollars. Which you don't need if you already have had the viral infection for a month. I did mention that i was not tested postive for cvs covid test. If you want to save money, don't go to such places. I am looking for formal complaint portal where I can submit the experience I have had so that people are saved from such places.
Money aside. They were hurrying us and not answering questions properly. They were not nice and not giving attention and only answering shortly as they just wanted to go home. If you are closing soon , don't take patients. So overall my urgent care visist ended with test costs and nothing but 350 bucks of bill.
Quick Facts About WellSpan Urgent Care - East Market Street
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
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| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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