WellNow Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
I just had to come in for a drug screen for a future employer. Let me start with, circumstances happen and I believe credit should be given where credit is due.
I was told the systems went down nationally yesterday so there would be a bit of a longer wait as they had to make up for everyone who tried to come in yesterday, today. Seeing as I work in IT, I let the receptionist know I completely understand, because I do. I was happy to wait.
While I waited the urge to use the restroom grew stronger. That’s what I was there for so I could not release my bladder until I provided a specimen. Brittany is the person who called me back. The first thing she did was apologize for my wait, and I could tell she truly meant it, just by looking in her eyes, she was truly sorry I had to wait. I told her it was ok because it was. I would never expect an instant appointment at an urgent care facility and this woman was working her tail off to make sure she was getting everyone taken care of, since the facility was short staffed.
Brittany is a true gem. Even though she was in a hurry, she still made it a point to make casual and friendly conversation. I watched this girl call back a lot of people during my hour wait so I know she was working hard core to get everyone taken care of. The health care industry is so lucky to have this superwoman working for them because it’s obvious she’s there because she cares.
Great staff. They make you feel like they want you to be here. This place is clean and tidy and very organized. This place is very well run and the people are knowledgeable and capable. This is my choice for urgent care in Springfield Ohio. I forgot the most important thing in this review. They have a slurpee machine.???????? How can it get any better? Go to urgent Care with a sore throat, come out with a prescription and a slurpee. Sounds like a good day to me.
** You have my permission to use my review as you wish. **
Brittany was very professional and made me feel at ease given what I was visiting for. I’ve been here countless times but this one feels different. Thank you Brittany. It means a lot :) I also wanted to shout out Shelby and doc Risealla (sp). They were all three very wonderful and helped me through what I thought could have been bad news. Highly recommend!
Made me feel at home from the moment I first called them, and the Nurse who helped me was not only very smart, but very easy to look at if you know what I mean ???? very smart, intelligent, and good-looking, I mean what every man dreams of. All kidding aside, they took care of me like I was family and resolved my problems in a very economical manner. I give 5 ⭐️ to the women at Hometown Urgent Care
Good bunch of folks working there.
They just have a complicated system now for getting folks checked in that they have to deal with. I've talked to staffers and even they say it's complicated.
That said...it feels like one hand is working against the other there. Ya'll want to make sure you get paid for services rendered.
But as far as adding the "Hometown" feel?...
I'm not seeing it with all the chutes and ladders. We all know that A.I. is one it's way in...it would just be nice to have a little
Hometown feel somewhere.
And that's all I have to say about that.
First of all I'd like to send my condolences for the doctor who passed away. I know the office was a bit busy today and only had one doctor on stand by. Fast friendly service is what I received! Thank you!
Staff was so kind and accommodating, from front desk to the office. Took me in on short notice and really helped us out of a tough spot. Definitely will keep this place at the top of the list for future reference!
Got a college sports physical for $55, which is cheaper than everywhere else!
Ciera (MA) was excellent! She was nice and funny and made me feel very comfortable in the doctors office! She is awesome!
Quick Facts About WellNow Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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