WellNow Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
It was a very easy and efficient experience. The personnel were great and both of my nurses were very nice and personable. They diagnosed me instantly. Highly recommend making an appointment & filling forms out online before going in-person to save time.
It was easy to make an appt online. I was able to wait in my car, they text me when to come in. Everyone was friendly and accommodating. Cooper was attentive and listened to me, which does not always happen at Dr visits. I would definitely see Cooper again if needed.
Excellent care, very courteous and they LISTENED to my medical history. I have
allergies, and chronic kidney disease and other damage from the original strain of covid 19! Some of my treatments were affected by these problems. I was amazed they knew where I grew up! 68 miles east of Syracuse!!
They were concerned about me driving, but I promised to pull over if I had any side effects! I actually did, and slept for an hour or so until I felt ready to drive again. They even held the door for me to exit with my walker! A great experience and a very clean facility!!
Excellent service. Cynthia the receptionist was extremely helpful and kind when checking in. DJ the triage nurse was humorous, skilled and patient with my children and I. Dr. Kyle Kowalewski consistently provides individualized care and makes sure to take the necessary time to listen to your concerns and address them. The rad tech whose name I didn’t get was fast, efficient and respectful. All around great team and will be back for any urgent care matters in the future.
My first experience at an urgent care facility and it was Superior!!! I would rate Caitlin Miller with 10+++++ if I could. She was knowledgeable, caring and efficient. The intake person and
X-ray technician were also top notch. The receptionist was extremely helpful and pleasant. I can’t say anything but Thank You for a positive experience.
Everything was great, except that the week was over an hour. Evidently there was only one provider available. If you were going to have an urgent care, it needs to be staffed correctly.
Scheduled online an appointment in less than 24 hours and also prefilled the paperwork. I was in a room within 2 minutes of entering the building. Left with a diagnosis and prescriptions in less than 1/2 hour. Accepted my insurance. Everyone was very nice. For me, it doesn't get better than that.
I was in and out in no time at all! I had planned on going to my doctor the next day, but my problem became too urgent to wait. Everyone was so friendly, and listened to my concerns, and also listened to me regarding how I had had good results in handling this situation in the past. It was so refreshing to be treated like an expert on my own body! I chose this location because I was in the area visiting a relative. There are locations closer to me, but in the future I would take the extra time and go to this location. They were all so awesome!
Edit: I found myself in a position, on a Sunday, when my docs office closed at 2pm, but a medication prescription I was taking for severe pain had yet to be put through to my pharmacy.. I was in pain and just very upset about it and based on the previous good experience at the Dewitt Wellnow, I returned there. As usual, the nurses and Cooper were professional and caring. I was very disappointed to hear that they don’t prescribe narcotics; the one thing that was helping with my pain. Cooper took the time to listen and evaluate my pain. He advised me that what I was taking was not a good option for long term chronic pain. He gave me a couple of referrals to docs that deal with chronic pain. I was initially disappointed that I didn’t get the medication I wanted, but now felt very hopeful that I could discover other options.
One person who helped me out above and beyond at both visits was Cynthia, working at the front desk. She was so friendly and helpful. My first visit, I discovered that I had left my wallet in the waiting room. Rumor has it that she climbed over the desk that separated her area from the waiting room to quickly retrieve it and return it to me.
On my 2nd visit, she gave me a tablet to fill out information, insurance,etc. I went and sat down. Feeling overwhelmed and in pain, I started crying. She took over and completed my registration. She had such a reassuring and comforting manner that helped me to feel more calm. It’s often the case that the doctors and nurses get all the praise, but Cynthia is a real gem at this office, and really shined at both of my visits. Thank you Cynthia!
Quick Facts About WellNow Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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