WellNow Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
This was the best Urgent Care experience I have ever had. All of the people I encountered were friendly and professional. They did not push additional, unnecessary tests or procedures. They worked quickly and did an excellent job on my injury.
I had to go to the WellNow Urgent Care in Olean for a serious allergic reaction I was having yesterday. I was taking a medication for an ear infection that took a week to give me a full body rash, and this location seemed like a better bet to get quick care than sitting in a hospital ER for who knows how long. Despite the place being understaffed (there was only one provider for all patients), the people at the desk were helpful and kind and were easy to work with to get signed in for a check up.
Despite having to wait a little over an hour to see our provider, it was worth the wait to get the help and guidance I needed. It isn’t the fault of the staff that they are under serviced at times, and all of them were extremely pleasant to work with. Additionally, as I went into the building to get checked in there was a gentleman in front of me who had a devastatingly bad injury to the back of his head after having an injury on his tractor. He was profusely bleeding all over from a large gash and had his head bandaged the best he could to stop the flow of blood, and I was immediately worried for him and his well being. The staff rushed him to an examination room the second they saw how bad he was and I was more than happy to wait as long as I did if it meant he got the help and attention he needed, because he was undeniably in greater need of help than me. I hope he is doing okay, and while I was at first concerned that he wasn’t going to the hospital ER given the severity of his injury, it isn’t entirely unlikely that he got quicker care going to Urgent Care instead.
For my visit, I was set up with Adrienne, who was very helpful, knowledgeable and able to give me the kind of help I needed to resolve my issue promptly. Additionally, she was apologetic for the wait, though it wasn't her fault in the slightest. She immediately knew the allergic reaction I was having when she saw me and set me up with a medication that has been helping me feel better. I would recommend her to anyone based on how knowledgeable and pleasant she was to interact with.
I would certainly revisit this location in the future based on my positive experience, though I hope that won’t be a necessity for me and my health in the years to come.
I had an appointment made for a simple urine check for my kids. Got us in pretty quickly in the exam room. But after taking the kids urine cultures we waited over an hour to be seen just to be told what I already knew was going on. But that's not my biggest issue here. The primary care giver I believe her name was Doctor Adrian but I can't remember because I didn't get any discharge paper work for the kids. She had her personal cell phone on the examination table recording our visit and she didn't even inform me of doing so or even asked consent to do so. She also sent the script for my daughter to the wrong pharmacy and I had to call well now 4 times to see where she sent it to. Not impressed at all. Seems really sketchy if you ask me. Never had a doctor record an appointment and there was personal examinations done to my minor children. Do not recommend.
My physician’s office was unable to get me in for an appointment, and I was very pleased that Wellnow was able to get me in immediately for an appointment. I had a very short wait time. This was very convenient for me. The staff were very friendly and personable.
My experience here was pleasant. Friendly staff and prompt with care I was in and out within 30 minutes. I would highly recommend them. They treated me appropriately and my symptoms improved within a couple days. Thank you WellNow for your time and service.
Fast friendly service. Knowledgeable staff. Took care of my hand including stitches and a tetanus shot, plus advised me on proper care. Also, gave me a printout for the care. Took about 40 minutes from the time I walked in.
We saw Keith, PA-C for stitches on my son’s thumb. He was excellent, explaining what he was doing for each step of the process. He made sure the thumb was numb. Stitches are beautiful.
Quick registration, placed into a room and seen quickly. Was tested for the flu and COVID. Doctor Deahn did his assessment and discussed options for treatment. Maybe 30-40 minutes with 20 minutes for the tests to be run. The whole staff was very friendly and caring!
Quick Facts About WellNow Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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