WellNow Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
In & out in less than 30 minutes! By far the best urgent care in Milford. Nurses & doctor was super nice and know how to inform you on your condition without using medical terms no one understands haha. Definitely will be back and won’t even bother with the other urgent cares in the area!
They were not able to assist me due to no fault of their own . HOWEVER this is the best Urgent ???? Care in Ohio ! It smells amazing like the aroma is so welcoming and floral. They have a freakin SLUSHIE MACHINE & A PAC MAN GAME ARCADE!! There are 2 sets of waiting rooms one for the sick and the other for physicals etc. they are always fully staffed and thee only place open on holidays !!! The staff is knowledgeable and personable! They have activities for children , a coffee area and stickers and lollipops ???? for the kids and refreshments !! It’s like an Oasis !! Anywho this place deserved this recognition I would highly recommend!
Dr. Didn’t help me at all. Had heart issues & went there for an EKG to determine if I need more serious help quickly (I.e. ER) or if I can go to my regular doc whenever I can get an appointment. They did NOTHING. The Dr claimed that doing an EKG now would likely not find anything anyway even when I specifically asked for one. I had explained to him that even in our short conversation I had multiple heart palpitations and that surely something would show if we did an EKG. He said that would probably not work because if there is no palpitation during the EKG it would be useless so I should just go to my regular doc whenever I can. I asked him what he thinks I should do now, considering I had unexplained, sudden heart palpitations every few seconds for multiple days in a row. He literally said “I don’t know” and shrugged. Don’t get me wrong, he was a nice guy, but not a good doctor.
I ended up getting in at my primary care doctor the next day and he was shocked that no EKG (or basically ANYTHING at all) was done at the urgent care. The ran an EKG and found IRBBB, so now I need to go to a cardiologist for more work ups.
I literally paid this urgent care for absolutely nothing. Nada. Not a single thing. When my primary care doc called me before the appointment to ask where I went for urgent care so they can request the EKG results, the lady on the phone too was shocked that I didn’t get an EKG done. The hometown urgent care doctor just kept saying “well you are young and healthy so it’s likely nothing”… while I am literally having symptoms as we speak & clearly more is going on.
Additional note: I went here a few times before, mainly for quick help with prescription of antibiotics. Every single time they had massive billing issues. I had paid the invoice upon receipt and then kept getting the payment reminders/invoices. I called to confirm it was paid and they said it was. So then I ignored the reminders. Then I get a collections threat and had to call them again to ask them what’s going on since my invoice had been paid months ago and I even had the receipt from their website. After lots of back and forth they said there were somehow two accounts for me and the invoice was assigned to the wrong account (the one with no balance). So they went ahead and fixed that. But the next time I went, it happened again. I am sure it will happen again now, but at least now I know what to (unfortunately) expect.
I will not be going back. Thankfully there are other urgent care options on 28!
I decided to go to WellNow because my PCP couldn’t get me in for a couple of days. So in reading the reviews I decided on WellNow. I did my registration online which was very easy and efficient. I was greeted by Amy who was kind and sympathetic with how I was feeling. She took my vitals and asked questions about what brought me in. Within literally a minute the doctor was in. Her name was Angie. She was fantastic! Thankfully she allowed me to call my wife and she spoke to her with what was going on. This place was fantastic! Thank you Amy and Angie for you wonderful care!! Hopefully I won’t be back anytime soon. But if I need an Urgent Care this is my number one place !!
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My daughter had Sam as her Doctor ,and I couldn’t explain in words how amazing he was! He was not only so kind he was empathetic,and would have thought he was treating his family! He wants only the best for all of his patience!! We were greeted ,and she was seen by the amazing nurses Shelly,and Bridgette! They had smiling faces,and talked to us from the time we walked in the door until we were seen by the doctor.! Even once we were leaving they made sure we felt welcome! I was soooo impressed by not only how amazingly sweet the staff were,but the timing we were in there! The visit was a walk-in ,and we were in,and out with her diagnosis within 15 minutes!! They weren’t busy,and we didn’t even sit in the waiting room! They are so professional,and are so friendly there’s no other urgent care my family will go to! When you aren’t feeling yourself that warm welcome,and smiling faces will make a world of a difference!
Made an appointment online and completed the registration. I get there and the door is locked. As I’m standing there I get a text that my appointment has been canceled, no explanation given. The black haired woman at the desk on her cell phone looks at me and mouthed “were closed” and walks away with no explanation leaving me standing in the cold. Another woman lets me in and I explain what happened. She goes to find out what’s going on and yes there are closed because someone bled at the urgent care. It’s been long enough since this happened that they have disinfected the lobby judging by the smell and the bleeding patient is gone. Instead of calling me they wait until I’m there to cancel and ignore me. Very very poor behavior
Whole staff was friendly, fast, professional, and caring.
Saw Sam for an ongoing poison ivy rash despite being on treatment for several days. He was thorough, asked questions, explained options, and prescribed exactly what I needed to start resolving it. 24 hrs later and some spots are already starting to settle down.
I would definitely go here again if needed.
I think I’ve posted maybe 1-2 negative reviews in my life. This urgent care used to be phenomenal. We took our kids here and the professionals were always incredibly kind and engaging. They always took our concerns seriously. However, the new ownership has not carried on the same environment. I went in today for symptoms lasting a week and only worsening. I did not feel that I was taken seriously at all. I rarely take antibiotics or really medicine at all and have never asked for them in my life until today. There was no mistaking that I was ill and still I was treated as if I was overreacting and shouldn’t need antibiotics. I’m not a doctor and I don’t pretend to know half of what this PA does, but I do know my body. There is appropriate medical care AND a little bit of bedside manner thrown in never hurts. I’m sick, I haven’t slept in two days, I’m incredibly uncomfortable and experiencing quite a bit of pain. Being treated like a complaining child because I didn’t self treat with enough Tylenol is neither appropriate or helpful. We will not be visiting this clinic again in the future.
Quick Facts About WellNow Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
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| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 02:00 PM |
| Sunday | 08:00 AM - 02:00 PM |
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