WellNow Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
This would have been a five star review for the care received. However, this company has dirty billing and will try to scam you. I was given a bill that I paid in full at the time of my visit. I was on cash. No insurance. They recognize that I had paid on their papers. This location added additional charges after the fact and have now sent it to collections. I have not seen an itemized bill at ay point, or even a bill for the new amount. Do not trust these people!!!
Receptionist extremely rude and fast giving. No mends of customer service experience whatsoever. She placed me on hold twice withhold asking me to hold them proceeded to transfer for to the NP without hearing my reason for me the call! Please get someone else at the front desk! She’s horrible!
Probably the worst urgent care I’ve ever been to. The workers at the front desk were snarky and looked like they could care less about doing their jobs. The waiting room was not up to covid standards. They had at least 15 people packed into a small waiting room like sardines with little or no AC. The majority of us where there for drug tests and we all sat there for more than an hour each waiting to just pee in a cup. The inside was also very rundown and sort of looked like the inside of a trap house. Literally go somewhere else if you can and don’t waste your entire day here.
Yes, I arrived at the facility at 8:12 AM and it was closed. When it finally opened around 9:00 AM, the nice and helpful young lady explained it was not opened at 8:00 AM because of workers shortage. Please hire more people. Thank you.
Worst part is the slushie machine wasn’t working. I had to think of that because I have nothing bad to say. Staff was super nice. I had to wait a little bit but that was expected since I was there for a DOT physical. I would have wanted them to take care of the people that were actually sick or needed to be seen for whatever reason. Once I was back there everything went quick they even had three different people help me. The lady at the desk was super nice and assured me I wouldn’t get billed because all I had was an email for work to pay for my physical not a QR code.
I’ve usually gone to a different urgent care-but this place opened much earlier on Saturday. I made an appointment online (like 45 minutes out). I was seen in a timely fashion (as scheduled) and found the staff to be warm and professional. Big shout to the doctor and tech who helped me and at least appeared amused when I tried being funny. Parents—they had a slush puppy machine in the waiting room—that seemed like it could be just enough of a draw to get reluctant kiddos in for a visit!
The medical staff was very polite understanding, and concerning front desk staff needs training on customer service very rude an uninviting in person an well receiving phone calls
We saw Lauren as our provider. She was AMAZING! My son was seen quickly, and his issue was addressed with professionalism and kindness. We were in and out much faster than I expected. I would absolutely recommend Lauren to all my friends and family!
Quick Facts About WellNow Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | Closed |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | Closed |
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