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WellNow Urgent Care

+1 585-201-5598
4189 Veterans Memorial Dr, Batavia, NY 14020 United States of America
Open Today: 08:00 AM - 08:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom
Planning
  • Accepts new patients

Best WLM Reviews

I been going here as needed. The sit down area nice as they have tv that tells you facts on things. They have hot/cold drinks a slushy machine. The facility is nice and clean. Was nice and warm in there. The wait time depends how busy they are. Wasn't to bad. The staff is very friendly. I like the Blondie lady she very pleasant behind counter. Sorry bad with names was on December 13/2024. The lady doctor very pleasant. They really care for you at this place. Good job everyone ????.
I came as a walk in the other day after being sick for several weeks and expected there to be a wait, but I was not in a hurry, just wanted a diagnosis. The front desk told me it might be 1.5 hrs which was fine with me. I'd read both good and bad reviews, but felt all the staff was honest & very helpful & efficient. They got me into a room sooner than the estimated time, and the nurse came pretty quickly to check on my vitals. She left and came back a bit later and seemed very conscious of not wanting my wait time to be long and wanted to make sure I wasn't upset. She very kindly offered to have me meet with a virtual doctor to speed up the process, which we tried, but were unsuccessful in getting the online stethoscope to work (although she'd used it for other appointments that day just fine; that's how technology goes but it was worth a try). After going back to the room I waited only a few more minutes until the doctor, Susan Domon, came in and she was wonderful! Thorough, efficient, knowledgeable and kind. I had pneumonia which apparently has been going around and she gave me got me prescriptions right away which I'm very thankful for and already feeling greatly improved today! I would go again.
All the staff were nice and knowledgeable. I was seen at my scheduled time. In and out in a half an hour. They showed some humor with their Halloween decor.
Thank you for stitching me up so good!! Def recommend the female doc that was on yesterday evening!! 12/2/2024!! She was very nice!! She was doing her best with a room full of people waiting for her! Def would recommend her & I’d love to have her to get my stitches out.
Absolutely livid!! In agonizing pain. I go to my scheduled appointment. I stand at the front desk for 15 minutes before anyone even comes out. She then proceeds to tell me I have to pay a 40 dollar copy. I tell her, no I don't have a co pay (I have Medicaid) and have been there before and never been asked for one. Tell her I just brought my son in 2 days prior and it said 20 co pay for him
Luckily we had a receptionist who knew what she was doing and knew that wasn't right. You all are better off going to the ER or other urgent care. Train your people right and teach them some manners. Never again!! Oh and it was her condensing self with Have a nice day, while I'm crying in pain!!
In and out in 20 minutes. This place is awesome, the receptionist was nice and understanding. The nurse was friendly and kind. And Kristina was so nice and made me feel like I was getting the correct treatment. I highly recommend this urgent care and am very much appreciative of the caring staff. Thank you!
Such a wonderful visit at my appointment. Starting with Bryon at the front desk. He was so welcoming and such a gem. He answered all my questions and made me feel relaxed for my appointment. Nursing staff and provider took their time and were very thorough so I didn't feel rushed. I recommend everyone to use this facility for their medical needs.
10 stars ⭐️ PA, Susan and all the staff were absolutely amazing! I work in the medical field and this was a refreshing experience! The Xray tech was extremely helpful and great at the front desk too. LPNs did a great job, history and vitals. You have an OUTSTANDING and talented team in Batavia!

Quick Facts About WellNow Urgent Care



Today

Opening Hours

Monday 08:00 AM - 08:00 PM
Tuesday 08:00 AM - 08:00 PM
Wednesday 08:00 AM - 08:00 PM
Thursday 08:00 AM - 08:00 PM
Friday 08:00 AM - 08:00 PM
Saturday 08:00 AM - 08:00 PM
Sunday 08:00 AM - 08:00 PM

How to go there

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