WellNow Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
I came for workers comp from hurting my back at work. Everyone was nice, pleasant and helpful. Jose the doctor was very knowledgeable and had great bed side manner when explaining my diagnoses. I was seen in a timely manner. From walking in to being seen the whole process took an half hour. I did go right when the open at 8am so there was no wait.
I definitely will return here if I encounter any more injuries. The customer service from everyone was top tier.
For an urgent care the experience was wonderful It was extremely clean, I sat out front for 15 mins, then about 10 or less in the room. The PCT and Dr were very caring and easy to talk to. They took the time to listen and get thorough information
Fast. Friendly staff. In and out in less then a hour. Took care of what I needed. Knowledge able staff as well. Listened and said what they thought. Very positive and nice as well.
Great experience. Will go back
I'd give 5 stars for the new doctor Kristen. She's not only a pleasant mannered individual but she actually listened and allowed me to ask questions. She didn't unnecessarily rush me through the process.
The same can be said of the other aides.
Now, the star off is for Candice. Th AM front desk person whom I've interacted with twice and both times she gave off rude and passive energy. She must have said "mmmhm." Like 10 times and it wasn't in a nice way. Even when I said thank you, all I got was an "mmhm."
Lord, if you don't want there Candice I should hear that in your voice. Smh.
DONT COME HERE. Pics must be from a different location.
Not too happy about making this poor review considering a few months ago this place used to have great service when it was called something different. Previously known as “Well Now” would have had me in and out within an hour to two hours at the very most. I arrived at 11:30 AM waited and checked in until about 12/12:15. They give an option to be able to leave and come back when it’s time for your appointment. DO NOT DO IT. I am currently still here waiting at 2:30 to be seen when the front desk lady said my spot would be saved and to come back at 1PM. I came back at one and my spot was not reserved and everyone new that came in were taken before me. I ended up being seen at 2:37 (the staff member was sweet and friendly). I am now waiting again to be seen by the doctor. I would say the biggest problem about my visit here was that the lady at the front desk should have said I needed to stay. They should not have that option available in the registration if they don’t honor it. I also heard another patient asking about the wait because they were waiting for over an hour. I would say you would be better off going to the emergency room for a problem if you are going to be waiting 4+ hours (very unacceptable). Also, it is important for me to mention no one at the front desk checks you in. You have to sign in online with all of your information which may not be great for people hurt or in pain. Every place I have been to has someone at the front desk checking people in. They could make it easier. This is very unfortunate because this place is right in canal and used to be a regular place my family would got for health issues/concerns.
Update: I can’t believe it is now 3:25 and the doctor still has not been in. This place is honestly sad. The doctor came in dressed unprofessionally and said “We can try ….” You are telling me I just waited for someone to not be sure of what they are doing. I am finally out at 4 PM. I will never be going here again.
I am noticing many reviews similar to mine after reading through them. All of the high rated stars are from when this place was still Well Now, the new Hometown Urgent Care has only been here for a few months, if that.
I recently visited the Urgent Care center at 6:33pm, within their stated operation hours of 8am-7pm. Despite arriving just minutes after their self-imposed 6:30pm cutoff, I was refused treatment and turned away while experiencing excruciating pain. This lack of flexibility compassion and empathy raises concerns about the center's commitment to patient care and its alignment with the principles of urgent care.
I am a typical man and I rarely go to the doctor unless I have an arm falling off. I had been battling an extremely stiff neck/trap/shoulder muscles. I had done all I could to try and alleviate the pain,discomfort, and annoyance. Nothing was helping. I went to the Well Now urgent care in Canal Winchester after work on Friday to try and get some answers and help. As soon as I walked in the front door, I was met with a professional and friendly front desk associate. I was later counseled by Ebony and she did a quick check in to see the reason for my visit and took my vitals. She too was very professional and personable. Then, nurse Tiffany (the provider) came in. She was extremely helpful, thorough, and really asked me some good questions and evaluated my condition and set me up with a treatment plan that she was confident would help better my alignment. Again, she was personable and professional and she provided some options and we centered in on one treatment approach. I felt that I was taken care of tremendously by the whole crew there at the Urgent Care. I give them 5 STARS!⭐️⭐️⭐️⭐️⭐️
I am attaching a picture of my Dog for no specific reason. I just love my dog. ????
This was the best experience I ever had at an Urgent Care! Everything was completed online. The receptionist directed me to the QR code. Very simple process. I was in and out under an hour. The staff was very professional. The doctor made sure that all my concerns were addressed. My prescription was ready by the time I pulled out the parking lot. I even enjoyed a free slushy before I left. Great overall experience.
Quick Facts About WellNow Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
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| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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