WellNow Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
It was a wonderful experience. I had been
Sick for about 3 weeks coughing. and really sick. Urgent Care was a life savior for me. I didn’t have to wait long for service.. the doctor very Professional and concerned. No more hospitals for me. I can’t Thank them enough for my care.
I made an appointment , arrived a few minutes early, they seen me upon arrival and communication and treatment was prompt and correct. Great place to go when you need to be seen quick. Staff was well mannered,polite and easy to talk to. A+++++
Appreciate the staff and WellNow for being open on a holiday. They even knew where to send any prescriptions to fill, which was helpful. Efficient and friendly service and testing. Despite not wanting to go in on a holiday, I was thankful I went and was treated well, with my concerns being addressed. Feeling much better.
I was a walk in. I had to register upon entering the building by scanning a QR code, and then finishing the link via email. This took me roughly 10 minutes. Afterwards I was called up by a very polite young lady to check in. The facility was clean. After about 15 min I was called back where a pleasant nurse took notes, then the Dr or PA came in. She listened to me, checked me out and sent me on my way with the according medicine. From start to end was about 45 min at 9am. I will definitely go back and would recommend it patients who need minor care quickly.
10/10 Miss Jennifer was absolutely wonderful and took excellent care of my daughter. She was very gentle, patient and kind and she listened to my daughter , hearing her voice and letting her advocate for herself!
My daughter was very happy after her visit.
Pretty sure I have pneumonia so after 2 weeks of waiting it out to see if it would go away on its own my chest is starting to hurt so I made an appointment for WellNow. My appointment was for 3:30. I arrived at 3:00 and there was a very nice gentleman working behind the counter. I pre-registered and I was able to have a seat. After an hour and seeing 2 people who just came in go back to be seen I went to the counter to ask how much longer and the girl who was now behind the counter was super rude to me. I asked her why she was being so rude because I didn’t approach her like that and another woman stepped in and started talking to me. So apparently it doesn’t matter if you have an appointment. I was told they don’t have appointments and they take you depending on the severity of your illness. But who decides who’s sicker than who. They weren’t able to tell me how many more hours I was going to be sitting there with a bunch of sick people so I left. Unseen with my pneumonia. Not happy. I have a life and a job. I will go somewhere else and get treated but it won’t be at a WellNow!! I will never go back to a WellNow. The last time I went to that location I wasn’t seen either because they wouldn’t even take me without an “appointment “. That location is a waste of space! I hope it closes and I hope the girl who thinks it’s okay to be rude to sick people for no reason loses her job.
Everyone was very nice. I came in at the last minute just before closing with a severe cut and didn’t have a chance to sign in to reserve a spot, so the receptionist entered all my info for me. The PA Michelle Stoltenburg was wonderful and stitched my thumb very nicely.
Wellnow in West Seneca is definitely my go to clinic when my HCP is not available. From reception to discharge, everyone was kind, attentive, informative & I was not treated like cattle, so to speak. I’m on the mend & I highly recommend the facility!
Quick Facts About WellNow Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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