WellMed at North Garrett Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
My family and I have been patients at this facility for many years. The staff is nice and the truly care. I love the clinic's remodel. Just wish that the staff would introduce themselves more often. This is a Family Practice so treat us like family. I have actually had the pleasure of meeting Dr. Burke on many occasions and he is really great.
Your receptionist lied to my face. She was rude, wasn't listening, and kept interrupting me when I was trying to explain. I went to y'all last year for my paralyzed hand, I'm still waiting for help. Y'all sent a claim to my insurance company for a brain scan, it was denied the day of the appointment and the receptionist said y'all was gonna call me back if there was any problems. I never for a call back and that was 3 months ago. When I asked what happened, your staff said they never sent it and I got it from another doctor even though I have the paperwork with your name. Then she leaves and comes back and says that they did sent it, but the place they sent it to shut down for good. I'm not one of the worst cases to treat, but if I'm in need of a brain, I would hope to be in care of a doctor who treats me and my conditions seriously. It doesn't feel like it.
Update: they terminated their services and was disrespectful in doing so because I have them this review. Apparently, reviews matter more than health care.
My mother has been coming to this doctors office for years. There’s no issue with parking and Dr. Burke is outstanding. The staff is by far the most incompetent I have ever encountered. When calling they forward calls to non monitored voicemails. When at the counter they barely look you in the eye without addressing you to wait and in the lobby. With each appointment there is a 1-1.5 wait. Not to mention the conversations you hear the staff have about patients and their personal lives. Lack of professionalism. I’ve been trying to get my mother to change offices but she loves her doctor it’s a shame that this HIGHLY praised MD is surrounded by other who can care less about his patients but because of Dr Burke this will get a 2 Star.
The absolutely worst doctors office I have been to. I had an appointment but still waited over an hour to be seen. When I walked in I was floored with how awful the office smelled. It reeked of cigarette smoke and BO that I was almost gagging. I then went back and they checked all my vitals which was fine but even the back of the office was so gross. It was dingy and smelt so bad. When I went into the room finally it was all the same. It seemed like nothing was clean(the chair didn’t even have protective paper on it) so nurse came in and sprayed Febreeze everywhere because she knew how bad it smelt. I didn’t wait to long for the PA and that part was totally fine but I am just really disappointed with the cleanliness of the place. The other reason I am giving this place 1 star is their billing process makes no sense. I was a new patient and they told me it is a flat $75 for the visit and then anything additional would be added if I got tests done. At the end of the visit she said it was going to be $110 and that was for the visit plus one test I had done. I thought that it was all good until I got a bill in the mail for another $70. I called and complained and they told me a completely different story on how their billing works. I am waiting to receive a call back from someone to see if they will take it back because that is not at all what I agreed to.
Overall, the staff were actually really nice(in person and over the phone) but with the cleanliness being a major issue and the awful billing system this place deserves 1 star.
Fantastic staff! Very professional and Dr Burke cares about each and every one of his patients. My entire family has been seeing him for years. I love the beautiful atmosphere in the office as well. You get results true and quick since the office has a lab in the office too!! HIGHLY recommend Dr Andrew Burke.
very disappointing to see how this office operates. No issues with the staff they were very friendly and I did not have to wait long despite it being a very busy clinic. For my annual exam blood work was to be done, a routine part of the process. While I was told that i would receive a letter in the event of abnormal results and would then need to make a follow up appointment, I was NOT told that I would be charged a FULL office visit/copay amount. I have never been to a Dr's office that a) would not give out test results over the phone and certainly not one that would bill my insurance to come in for a conversation with the NP regarding test results.
Went there waited 2 hours just to see the physician assistant. Never saw Dr.Burke , I got blood work done. I called to get results and like most of the other reviews they tried to get me to come in to get my results, so they can charge me for a visit. I wouldn’t recommend him as your doctor. Some of the people that work their are good but whoever is answering the phone isn’t professional, and this place will try to milk you for money.
To add I made an appointment. I was not a walk in.
I don't know why people are saying they have bad experiences here. I understand that he has students here and is giving them the hours they need to complete their schooling.
I went in last week feeling like crap and went in as a walk-in so of course there was a wait and of course had to wait for the others who had appointments that's just part of being a walk-in. The nurse came in and took some blood they examined it right there and they moved fast and have always made correct diagnosis. They ordered the correct mediation and was better in no time.
Quick Facts About WellMed at North Garrett
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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