WellMed at Lee Trevino Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
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Appointments recommended
Best WLM Reviews
I don't understand all of low ratings this place has. The staff are nothing but nice to me and I'm seen sometimes way earlier than my appointment time. The place is clean and comfortable too, great experience and I feel very cared for!
I was very disappointed with the way I was treated by the PA there at WellMed. I was in the waiting room where they take your vitals. After an hour passes or more the PA finally enters asked me what was wrong and I let her know I had been there for the same problem Sinus infection twice within the past 2 weeks. She rudely responded by telling me she was the doctor she would give the diagnosis. She ordered X-rays Must have waited another 45 minutes for that. I waited again for the PA. She came in the X-rays looked good. She decided to have me get a Steroid shot and said the nurse will come give it to me. I waited for over an hour. It got very quiet. Needless to say the whole staff left for lunch and forgot about me. The nurse that came in had just punched into work and gave me the injection. I left the office past12:30. Not too happy. I was there for over 3 hours.
I really like my PA at this clinic BUT I just tried the walk in clinic, at the suggestion of the receptionist, and left without being seen. The dr stopped in to say he was very busy and wanted to know if I needed an xray. I told him I didn't think so. He then again told.me how busy he was and gave me a glance at the waitlist. It made me feel like a nuisance. I already have a hard time going to doctors. I didn't feel like staying would have gotten me anywhere, if hes already annoyed with me, so why wait for nothing.
Response: I never asked how long it would take. I did not complain. Each time he told me how busy he was, all I said was "ok" but he just kept.on about it, making me feel unwelcome. I would have been fine with waiting, if the dr wanted to see me.
This clinic is not organized. They call my son for a follow up on his labs. You would think it would be ready. After 2 hours they're still running around trying to figure out where his labs are. First visit was over 3 hour wait to be seen.
Lee Trevino-I drove there to ask if they complete sports physicals since they don’t answer the phone. I had been trying to reach them for 4 hours. I called the Trawood office and told them I was not able to reach Lee Trevino so they transferred me and again, No luck. Once I arrived, There must have been 6 staff members at the front desk in a huddle laughing so loud they didn’t know I was standing there. No one tended to me, I had to ask for assistance. The Gentleman said they are too busy to answer phones and have not been able to take any calls today. There were 2 people waiting in the lobby. It was not a busy Time. Needless to say they don’t do sports physicals anymore. I won’t spend anymore energy on that place. I walked out to say the least.
We've been coming to these providers for over 25 years. Never had a problem. Luz Torrez, NP, cares very much for her patients. She takes her time to go over lab results. Once, I got covid and was seen by MedLive. As soon as NP Torrez got news of my condition, she immediately called me to tell me to stop taking other meds. I was so impressed.
My parents went today and they said service was great. Very caring , fast and well maintain facility . Thank you to all the employees here that took care of my elderly parents.
I’ve been coming here for years. Everyone is so pleasant. I have been coming to see Maria Rojas for years, she is the best! Couldn’t be happier! I had the pleasure of meeting Celeste. She was amazing smile on her face the whole time she was checking my vitals and spoke to me very kindly. Wouldn’t go to any other facility, I’m very satisfied with WellMed!
Quick Facts About WellMed at Lee Trevino
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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