Hero image

WellMed at Fredericksburg

+1 210-616-0864
8223 Fredericksburg Rd, San Antonio, TX 78229 United States of America
Open Today: Closed

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom
Planning
  • Accepts new patients
  • Appointments recommended

Best WLM Reviews

Very long hold time on the phone (25-45 min hold time), Front desk is not very helpful and seem to always tell you to wait without giving any updates on when you will be seen. If you come here even with an appointment expect to wait 2 to 3 hours to be seen. Dr. Barrera is very sweet but for his workers not very bright or understand how to treat a human but instead treat you like a number in line.
Went to the doctor for physical. Been going to this doctor for over 20+ years. They change to Well Med. Biggest mistake ever. Needing referrals to go to specialists. Took them over a month. Kept calling and calling for the referral. And then I called my insurance co. they tried to help. And stated one month was too long for referral. I switched to another primary doctor that doesn't with deal Well Med. Best decision I've ever made!
My family and I have been patients of Dr. Barrera and his practitioner Mr. Ramirez since the early 1990's. Both the Doctor and practitioner are very good at what they do and are very professional. I have stayed with them because of my older son who falls under the autism spectrum. The needs for my older son have always been met by the doctor and the practitioner. They both are patient, kind and understanding with him. I give them a 5 rating for their care. Unfortunately, The staff has never met our needs. They are rude and run that office very inefficiently. My son almost lost his medicaid benefits because they don't follow through on paper work needed. I have to set up an appointment so that I can get paper work needed. And to get an appointment, I wait at least 30 minutes on the phone being transferred from one person to the other.. I have also found that they have put other patient records in my son's folder. We are military and could go to many of the different bases in town, however I find it very difficult to start again with his issues. We already have to jump through hoops with social security and then we have to jump through many more hoops with the staff at this office. I have mentioned to both doctors of the inconsistencies with the staff and they always say they will take care of the issues, but in almost 30 years of going to that office, nothing has improved.
Dr. Barrera has been our family primary care physician for over 20 years. He and Rolando, PA, are wonderful to work with and extremely attentive. His staff are great even under the associated pressure of working for an extremely busy doctor’s office. We have developed a wonderful relationship with everyone here and don’t plan to change. As far as some of the negative reviews noted, I am sorry you all have had such a negative time, but assure you that even in the most difficult of circumstances the entire office and nursing staff want us, the patients, to be well cared for and attended. We love working with everyone, especially, Ari and Lupe. My family and I highly recommend Dr. Barrera to anyone needing a physician with years of experience dealing with a range of issues affecting all ages.
I dont usually use this clinic but I requested a referral for a chest x-ray since I always react to TB shots and they refused sending one. They told me that the request have been put in for doctor but that the doctor hasn't attended to it yet. Even after telling then it's time sensitive, nothing was done. The lady that answered a call CHRISTINA was very rude and zero Customer relation, she hung up on me. Ok I couldn't believe that. But I am leaving this clinic Anyway.
I've been with Dr. Barrera for 33 years. He is very knowledgeable, and cares about his patients. Sometimes you do wait for about an hour in waiting room. But he will spend as much time as needed with you. He never rushes you, he'll make sure all your questions and concerns are answered.
My self and Mother have been going to Dr Barrera for sometime now and are very Happy with his and his Pa and their care of Our needs , i recently switched the kiddos over to him from a pediatricians office we had for years do to UN- attentiveness . I believe it has become a better experience despite some of the office nurses lacking knowledge i see those issues changing and i am glad i have made this office our primary care, wait time can be long at times but i see it as the doctors doing their job as any doctor should taking time with their patients .
I have known Dr Barrera many years professionally and my mother was a patient of his several years. We recently changed my mom's primary physician mainly due to awful front desk service. The staff is unprofessional and rude. They don't follow thru with many tasks the Dr delegates. They don't know how to schedule appt without making you wait 3 hrs before being seen. This is such an inconvenience it's unfortunate because we really like Dr Barrera.

Quick Facts About WellMed at Fredericksburg



Today

Opening Hours

Monday 09:00 AM - 05:00 PM
Tuesday 09:00 AM - 05:00 PM
Wednesday 09:00 AM - 05:00 PM
Thursday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday Closed
Sunday Closed

How to go there

Location