Well-Key Urgent Care Sevierville Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
Randa, our nurse practioner, did a very thorough job of diagnosing my issue. She was friendly, thoughtful, and professional. The front desk check in/out was a fast and seamless process. Our first time visiting and would certainly recommend.
I usually use a closer Urgent Care, but it was a Sunday and they were closed. I was hoping I wouldn’t need to see a medical provider. It’s one’s personal responsibility to determine if an emergency or an Urgent Care is the first stop (there’s a very negative review regarding this decision making rather than actual care received). Anyway, I did have a two hour wait, but I was notified at check-in before I completed the paperwork on my iPhone which was extremely simple. I think an emergency room visit would have taken longer, and my needs weren’t critical. The waiting room was large with comfortable seating. Everyone was nice. Care was explained, and delivered efficiently. I received clear follow-up instructions. I’m feeling better 12 hours later and wouldn’t hesitate to use them again. Also, the receptionist offered to text message those that wanted to wait in their car or run an errand while waiting for their turn. Thank You for the help and being open on Sunday.
I was seen at Wellkey Sevierville by nurse practitioners I have seen 3 different ones at 3 different visits and they are all excellent kind and compassionate and knowledgeable and the girl that takes the vital signs has been excellent also. Thank you all for your excellent care! The 4th visit the NP was horrible but the 5th visit another NP Brittany Grimes was the best of them all!
From front desk to the nurse to provider, they all were extremely polite and provided quick great service. Hailey at the desk and Rebecca as nurse started the great service with their warm greeting and real concern and the provider went above and beyond to help get me on the mend. One of it not the best urgent care experience I have had
We are in from out of town and our little one has been under the weather. The entire team at Well-Key was quick, efficient, and pleasant to work with. Our son hasn't had the best experience with healthcare workers, but the doctor who saw him was patient and took the time to play and make him feel comfortable. While we hope we never have to return, we would most definitely come back here if we needed too. We are very pleased with the Well-Key team!
Quick, efficient- nursing staff was just as good and professional as the provider. Took my concerns seriously and gave me a good plan of care now and for follow up. Thankful they were open on the weekends, not the way we wanted to spend our first day of vacation, but thankful to be seen.
Traveling from Hawaii. We went fishing and my son hooked me in the back of my leg. Nurse practitioner Jacob did a great job removing it. Done quick and effective, waiting was not very long. We had some problems at first with my insurance due to not having the picture of the back of the insurance card. Eventually, I was able to upload the images and Hailey the receptionist was able to quickly process my insurance claim. This avoided from paying the full cost of my visit. Definitely would recommend Well key urgent care!!
Everyone was extremely personable and helpful. The waiting room is clean and inviting. We were in and out in about an hour and received great care for our little one. I highly recommend going there if you need care.
Quick Facts About Well-Key Urgent Care Sevierville
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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