Well-Key Urgent Care Knoxville Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Planning
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Accepts new patients
Best WLM Reviews
Had a great experience! This is my usual urgent care and I’ve never had a bad trip through the office. Dr. Palmer treated me today and he did a great job, very personable. The two young ladies that did my vitals and my shots were very professional. The ladies up at the front desk were also great, as they always are.
I did have to wait a long time, a little bit over an hour but nurse Jenny was worth it. And the receptionist and in take nurse, everyone was so pleasant. Which is not so common now. Will def go back
We had a wonderful experience at this urgent care. Everyone from the reception staff, medical assistant and family nurse practitioner were incredibly kind and attentive. The FNP listened to my concerns about my child and was extremely responsive. I would 100% return to this Well Key Urgent Care in Powell, TN.
I was dealing with a painful cut and they were so kind and efficient. From the receptionist to the doctor everyone was positive caring and upfront. They explained everything very well and I will use them again and recommend them. Thanks for taking such good care of me
I was seen within minutes of my arrival. Everyone was extremely pleasant, professional, and efficient. They diagnosed my problem with alacrity and sent off a prescription request to Walmart. I would definitely return if need be (in this case, I couldn't get an appointment with my doctor until next week, and my problem couldn't wait that long).
I needed an urgent care clinic on Sunday so I was limited on my options available. The receptionist was not kind. They required me to pay a $62 “copay” even though I have met my out of pocket max already for the year. The receptionist told me that was too bad and they have no way to check that. I am now stuck having to submit a claim reimbursement through my insurance, who also confirmed I should not have been charged this “copay” as they paid in full as an in-network provider.
Although the administrative aspect was very disappointing, the nurse and Dr Salem I saw were both very kind and attentive and had me feeling better within 24 hours. The medical care was great, but due to the other issues previously mentioned, I do not plan on returning here in the future.
Friendly staff from the front office to those in the back. The nurse practitioner took her time with me. I did not feel rushed. I had to wait a little extra in the waiting room, but that’s just because they take their time and give good support and service when you’re actually being seen.
I really like Well Key. I have gotten great care there for 3 times now. Their staff is friendly and knowledgeable ; able to care for my needs and in a timely manner. They are great to care for you when your primary care doctor is booked up. They take your health insurance also.
Quick Facts About Well-Key Urgent Care Knoxville
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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